11-21-2006 01:28 PM - edited 03-14-2019 06:55 PM
I have Unity 4.1 Exchange 2003. The problem that I'm having is that MWI lights are not coming on. I receive a voice mail in my email but the phones do not light. If I do a refresh status the phone will then receive the proper MWI action.
The way that I understand this is that Exchange is suppose to inform Unity when it gets a message so that it can light MWI.
If anyone has any suggestions or comments please let me know. Thanks
11-21-2006 01:53 PM
Take a look at the troubleshooting steps in the following document.
http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_tech_note09186a0080711ae3.shtml
Brandon
11-21-2006 02:05 PM
Thank you for the reply and link. My problem seems to be a little deeper than the doc. covers. Again any suggestions or comments are welcome. Thanks
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