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Unity MWI Sync issue

steve_reckley
Level 1
Level 1

Unity connection 11.5 and Call Manager 11.5 My scenario is when a new message is left it will not turn the light on.  If I trigger the sync from the phone system in unity the light will turn on.  If I listen to the message the light will remain on.  If I again trigger the sync it will turn the light out.  Is there a service that might need to be restarted?

2 Replies 2

Is this SCCP or SIP integration. If SCCP integration, make sure the MWI
CSSes are unique to MWI DNs and can't access DNs

This was actually do to the pub and sub being in spli brain.  I restarted the servers and things are working again.....