02-26-2016 12:29 PM - edited 03-17-2019 06:02 AM
Hi All,
I use SIP Phones 7841 i have configured all sip phone same configuration 2 IP Phones (1004 and 1005 ) work right but the rest display problem "Unprovisionned". what is the prroblem?
Thanks in advance
voice service voip allow-connections h323 to sip allow-connections sip to h323 allow-connections sip to sip no supplementary-service sip handle-replaces fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback none sip registrar server expires max 1200 min 300 ! voice class codec 1 codec preference 1 g711ulaw ! ! ! ! voice register global mode cme source-address 192.168.1.1 port 5060 timeouts interdigit 3 max-dn 50 max-pool 50 load 7841 sip78xx.10-3-1-12 authenticate register authenticate realm all create profile sync 0000420262494057 ! voice register dn 4 number 1004 pickup-group 1 name phone 4 ! voice register dn 5 number 1005 pickup-group 1 name phone 5 ! voice register dn 6 number 1006 pickup-group 1 name phone 6 ! voice register dn 7 number 1007 pickup-group 1 name phone 7 ! voice register dn 8 number 1008 pickup-group 1 name phone 8 ! voice register dn 9 number 1009 pickup-group 1 name phone 9 ! voice register dn 10 number 1010 pickup-group 1 name phone 10 ! voice register dn 11 number 1011 pickup-group 1 name phone11 ! voice register dn 12 number 1012 pickup-group 1 name phone 12 ! voice register dn 13 number 1013 pickup-group 1 name phone 13 ! voice register dn 14 number 1014 pickup-group 1 name phone 14 ! voice register dn 15 number 1015 pickup-group 1 name phone 15 ! voice register dn 16 number 1016 pickup-group 1 name phone 16 ! voice register dn 17 number 1017 pickup-group 1 name phone 17 ! voice register dn 18 number 1018 pickup-group 1 name phone 18 ! voice register dn 19 number 1019 pickup-group 1 name phone 19 ! voice register dn 20 number 1020 pickup-group 1 name phone 20 ! voice register dn 21 number 1021 pickup-group 1 name phone 21 ! voice register dn 22 number 1022 pickup-group 1 name phone 22 ! voice register dn 23 number 1023 pickup-group 1 name phone 23 ! voice register dn 24 number 1024 pickup-group 1 name phone 24 ! voice register dn 25 number 1025 pickup-group 1 name phone 25 ! voice register dn 26 number 1026 pickup-group 1 name phone 26 ! voice register dn 27 number 1027 pickup-group 1 name phone 27 ! voice register dn 28 number 1028 pickup-group 1 name phone 28 ! voice register dn 29 number 1029 pickup-group 1 name phone 29 ! voice register pool 4 busy-trigger-per-button 2 id mac 38ED.1854.12F4 type 7841 number 1 dn 4 username user4 password cisco ! voice register pool 5 busy-trigger-per-button 2 id mac 38ED.1854.124D type 7841 number 1 dn 5 username user5 password cisco ! voice register pool 6 id mac 38ED.1854.121F number 1 dn 6 username user6 password cisco ! voice register pool 7 id mac 38ED.1854.12EE number 1 dn 7 username user7 password cisco ! voice register pool 8 id mac 38ED.1854.12B0 number 1 dn 8 username user8 password cisco ! voice register pool 9 id mac 38ED.1854.1240 number 1 dn 9 username user9 password cisco ! voice register pool 10 id mac 38ED.1854.12D1 number 1 dn 10 username user10 password cisco ! voice register pool 11 id mac 38ED.1854.12EB number 1 dn 11 username user11 password cisco ! voice register pool 12 id mac 38ED.1854.12F0 number 1 dn 12 username user12 password cisco ! voice register pool 13 id mac 38ED.1854.131C number 1 dn 13 username user13 password cisco ! voice register pool 14 id mac 38ED.1854.12F7 number 1 dn 14 username user14 password cisco ! voice register pool 15 id mac 38ED.1854.123C number 1 dn 15 username user15 password cisco ! voice register pool 16 id mac 38ED.1854.1212 number 1 dn 16 username user16 password cisco ! voice register pool 17 id mac 38ED.1854.127D number 1 dn 17 username user17 password cisco ! voice register pool 18 id mac 38ED.1854.1210 number 1 dn 18 username user18 password cisco ! voice register pool 19 id mac 38ED.1854.1238 number 1 dn 19 username user19 password cisco ! voice register pool 20 id mac 38ED.1854.1232 number 1 dn 20 username user20 password cisco ! voice register pool 21 id mac 38ED.1854.13C7 number 1 dn 21 username user21 password cisco ! voice register pool 22 id mac 38ED.1854.1239 number 1 dn 22 username user22 password cisco ! voice register pool 23 id mac 38ED.1854.121D number 1 dn 23 username user23 password cisco ! voice register pool 24 id mac 38ED.1854.3DAF number 1 dn 24 username user24 password cisco ! voice register pool 25 id mac 38ED.1854.3E68 number 1 dn 25 username user25 password cisco ! voice register pool 26 id mac 38ED.1854.3E65 number 1 dn 26 username user26 password cisco ! voice register pool 27 id mac 38ED.1854.3DB0 number 1 dn 27 username user27 password cisco ! voice register pool 28 id mac 38ED.1854.3E07 number 1 dn 28 username user28 password cisco ! voice register pool 29 id mac 38ED.1854.3F2C number 1 dn 29 username user29 password cisco
02-26-2016 02:27 PM
Check this URL: http://docwiki.cisco.com/wiki/Cisco_IOS_Voice_Troubleshooting_and_Monitoring_--_Cisco_SIP_IP_Phone_7960_Troubleshooting#Cisco_SIP_IP_Phone_Is_Unprovisioned_or_Is_Unable_to_Obtain_an_IP_Address
Also I would try erasing the CTL (if any) and then reset to default can help.
Regards.
Rolando A. Valenzuela
02-26-2016 11:02 PM
Please sharethe output of show voice register tftp and debug ccsip messages during registration
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