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Unprovisionned

moussa.malqui1
Level 1
Level 1

Hi All,

I use SIP Phones 7841 i have configured all sip phone same configuration 2 IP Phones (1004 and 1005 ) work right but the rest display problem "Unprovisionned". what is the prroblem?

Thanks in advance

voice service voip
 allow-connections h323 to sip
 allow-connections sip to h323
 allow-connections sip to sip
 no supplementary-service sip handle-replaces
 fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback none
 sip
  registrar server expires max 1200 min 300
!
voice class codec 1
 codec preference 1 g711ulaw
!
!
!
!
voice register global
 mode  cme
 source-address 192.168.1.1 port 5060
 timeouts interdigit 3
 max-dn 50
 max-pool 50
 load 7841 sip78xx.10-3-1-12
 authenticate register
 authenticate realm all
 create profile sync 0000420262494057
!
voice register dn  4
 number 1004
 pickup-group 1
 name phone 4
!
voice register dn  5
 number 1005
 pickup-group 1
 name phone 5
!
voice register dn  6
 number 1006
 pickup-group 1
 name phone 6
!
voice register dn  7
 number 1007
 pickup-group 1
 name phone 7
!
voice register dn  8
 number 1008
 pickup-group 1
 name phone 8
!
voice register dn  9
 number 1009
 pickup-group 1
 name phone 9
!
voice register dn  10
 number 1010
 pickup-group 1
 name phone 10
!
voice register dn  11
 number 1011
 pickup-group 1
 name phone11
!
voice register dn  12
 number 1012
 pickup-group 1
 name phone 12
!
voice register dn  13
 number 1013
 pickup-group 1
 name phone 13
!
voice register dn  14
 number 1014
 pickup-group 1
 name phone 14
!
voice register dn  15
 number 1015
 pickup-group 1
 name phone 15
!
voice register dn  16
 number 1016
 pickup-group 1
 name phone 16
!
voice register dn  17
 number 1017
 pickup-group 1
 name phone 17
!
voice register dn  18
 number 1018
 pickup-group 1
 name phone 18
!
voice register dn  19
 number 1019
 pickup-group 1
 name phone 19
!
voice register dn  20
 number 1020
 pickup-group 1
 name phone 20
!
voice register dn  21
 number 1021
 pickup-group 1
 name phone 21
!
voice register dn  22
 number 1022
 pickup-group 1
 name phone 22
!
voice register dn  23
 number 1023
 pickup-group 1
 name phone 23
!
voice register dn  24
 number 1024
 pickup-group 1
 name phone 24
!
voice register dn  25
 number 1025
 pickup-group 1
 name phone 25
!
voice register dn  26
 number 1026
 pickup-group 1
 name phone 26
!
voice register dn  27
 number 1027
 pickup-group 1
 name phone 27
!
voice register dn  28
 number 1028
 pickup-group 1
 name phone 28
!
voice register dn  29
 number 1029
 pickup-group 1
 name phone 29
!
voice register pool  4
 busy-trigger-per-button 2
 id mac 38ED.1854.12F4
 type 7841
 number 1 dn 4
 username user4 password cisco
!
voice register pool  5
 busy-trigger-per-button 2
 id mac 38ED.1854.124D
 type 7841
 number 1 dn 5
 username user5 password cisco
!
voice register pool  6
 id mac 38ED.1854.121F
 number 1 dn 6
 username user6 password cisco
!
voice register pool  7
 id mac 38ED.1854.12EE
 number 1 dn 7
 username user7 password cisco
!
voice register pool  8
 id mac 38ED.1854.12B0
 number 1 dn 8
 username user8 password cisco
!
voice register pool  9
 id mac 38ED.1854.1240
 number 1 dn 9
 username user9 password cisco
!
voice register pool  10
 id mac 38ED.1854.12D1
 number 1 dn 10
 username user10 password cisco
!
voice register pool  11
 id mac 38ED.1854.12EB
 number 1 dn 11
 username user11 password cisco
!
voice register pool  12
 id mac 38ED.1854.12F0
 number 1 dn 12
 username user12 password cisco
!
voice register pool  13
 id mac 38ED.1854.131C
 number 1 dn 13
 username user13 password cisco
!
voice register pool  14
 id mac 38ED.1854.12F7
 number 1 dn 14
 username user14 password cisco
!
voice register pool  15
 id mac 38ED.1854.123C
 number 1 dn 15
 username user15 password cisco
!
voice register pool  16
 id mac 38ED.1854.1212
 number 1 dn 16
 username user16 password cisco
!
voice register pool  17
 id mac 38ED.1854.127D
 number 1 dn 17
 username user17 password cisco
!
voice register pool  18
 id mac 38ED.1854.1210
 number 1 dn 18
 username user18 password cisco
!
voice register pool  19
 id mac 38ED.1854.1238
 number 1 dn 19
 username user19 password cisco
!
voice register pool  20
 id mac 38ED.1854.1232
 number 1 dn 20
 username user20 password cisco
!
voice register pool  21
 id mac 38ED.1854.13C7
 number 1 dn 21
 username user21 password cisco
!
voice register pool  22
 id mac 38ED.1854.1239
 number 1 dn 22
 username user22 password cisco
!
voice register pool  23
 id mac 38ED.1854.121D
 number 1 dn 23
 username user23 password cisco
!
voice register pool  24
 id mac 38ED.1854.3DAF
 number 1 dn 24
 username user24 password cisco
!
voice register pool  25
 id mac 38ED.1854.3E68
 number 1 dn 25
 username user25 password cisco
!
voice register pool  26
 id mac 38ED.1854.3E65
 number 1 dn 26
 username user26 password cisco
!
voice register pool  27
 id mac 38ED.1854.3DB0
 number 1 dn 27
 username user27 password cisco
!
voice register pool  28
 id mac 38ED.1854.3E07
 number 1 dn 28
 username user28 password cisco
!
voice register pool  29
 id mac 38ED.1854.3F2C
 number 1 dn 29
 username user29 password cisco
2 Replies 2

Check this URL: http://docwiki.cisco.com/wiki/Cisco_IOS_Voice_Troubleshooting_and_Monitoring_--_Cisco_SIP_IP_Phone_7960_Troubleshooting#Cisco_SIP_IP_Phone_Is_Unprovisioned_or_Is_Unable_to_Obtain_an_IP_Address

Also I would try erasing the CTL (if any) and then reset to default can help.

Regards.

Rolando A. Valenzuela

Please sharethe output of show voice register tftp and debug ccsip messages during registration