I'm interested in integrating a network NMS with UOM 9.0 in order to see Performance Graphs for CUCMs in my network. I've seen that I can access performance graphs for devices directly via a URL which includes the CUCM's hostname.
The thing is that when I open the URL via Firefox or IE, I'm asked for credentials. Supplying these credentials doesn't work due to what I can assume is a bug in CUOM 9.0. If I supply these credentials (after which I'm told access is denied), I can access UOM by changing the URL to https://cuomserver rather than the custom URL. That means that my credentials were accepted, but I was redirected incorrectly.
I'd like to know whether there is a workaround to accessing these graphs, perhaps by passing username and password to CUOM by URL. I don't mind breaking it into two steps: passing username and password by URL to CUOM to authenticate, and then open a new tab with the custom URL to access the performance graphs.
I am confused about RONA. I am looking at Precision Queue Interval report that I run at the end of the day to get daily totals. One queue has 110 calls offered, 34 RONA, 76 Handled, and 0 abandoned. Are RONA calls considered handle...
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Contact Center call flows are fundamental to the successful implementation and support of Customer Voice Portal (CVP) and IP Interactive Voice Response (IP IVR) deplo...
there is a lot of evolution on Hybrid services for On-Premises CUCM/BE6k solution.
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Any of you come across below issue when we call the rest services from CVP 11.6? java.lang.IllegalArgumentException: Unsupported ciphersuite TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384---------custom,ReadRESTConfig,Stack Tracecom.sun.jersey.api.clien...