upgrade CCM 6.1 to 8.6 P2V, old models 7985

[carlos.collart]

some of our board directors had Cisco OLD EoL IP Phones 7985 as desktop phones,

the surprise today 2 weeks after an upgrade implementation was that the old 7985, doesn't support IP Array in the DCHP option 150.

ip dhcp pool IP_Telephony

       option 150 ip xx.xxx.x.xx xx.xxx.x.xx

the IP Phones show on the screen TFTP Quering xxx.xxx.xxx

our solution was move the phones to the data vlan and use only 1 IP in the option 150 for that scope.

cmterm_7985.4-1-7-0

[acampbell]

Carlos,

You are hitting a software bug for 7985 - 4-1-7

CSCtf78637 Bug Details

7985 stuck "querying TFTP server"

Symptom: After downloading the 4.1(7) firmware, the 7985 stays stuck in "querying TFTP server"Conditions: There are two TFTP servers definedWorkaround: Remove one of the TFTP servers

There is no fix from Cisco as yet.

Regards,
Alex.
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