upgrade unity from 4.0 to 9

[Yazen Alaa]

Dear All

I want to upgrade unity from 4.0 to 9 , my question is :

- how the procedures it will be ?

- i will use cobra for inporting and exporting ??which version  i will use  ?

thanks and regards

[Jaime Valencia]

You should start by reviewing the documentation

Upgrade Guide for Cisco Unity Connection Release 9.x

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/9x/upgrade/guide/9xcucrugx.html

HTH

java

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www.cisco.com/go/pdihelpdesk

[David Hailey]

You will definitley need to review the documentation that Java provided.  In addition, you will need to ensure you are familiar with COBRAS and the 3 migration tools.  High-level, you will definitely use COBRAS for this upgrade.

For Unity - you will install the COBRAS Export for Unity.

For Unity Connection - you will install the COBRAS Import for Unity Connection and the COBRAS Data Editor most likely on a workstation.

You can download the latest tools here:

http://www.ciscounitytools.com/Applications/General/COBRAS/COBRAS.html

And the Help Guide is here:

http://www.ciscounitytools.com/Applications/General/COBRAS/Help/COBRAS.htm

I also have a couple of older blogs on the topic so they may be of some use to you as well:

http://www.netcraftsmen.net/resources/technical-articles/825.html

http://www.netcraftsmen.net/user-group/c-mug-archive/824.html

Hailey

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