Unity Connection upgrade issue

[DHartstein]

When upgrading from 7.1.3  to 8.6.2 from an FTP server, the upgradre will appear in the list as an available option on the publisher, but not on the subscriber.

Tac doesn't seem to have a clue, has anyone seen this before?

[Chris Deren]

I have seen this before, try using sftp and use CLI rather than OS GUI.

HTH,

Chris

[DHartstein]

Tried this, same result. Tried CLI FTp and SFTP, and GUI SFTP and FTP... It's not an available upgrade.

[Rob Huffman]

Hi Daniel,

I'm sure you've gone over this with TAC, but just in case....

Was the Refresh.cop installed on the Sub? Have you tried burning

the .iso as a DVD and installing via that method?

Here is a similar thread

https://supportforums.cisco.com/message/3714893#3714893

I would also try posting this over in the Unified Communications

sub-forum to get some exposure to more of the messaging BU peeps;

https://supportforums.cisco.com/community/netpro/collaboration-voice-video/unified-comm-application?view=discussions

Cheers!

Rob

"Clocks go slow in a place of work
Minutes drag and the hours jerk" 

-The Clash

[DHartstein]

Cop file is installed.

The agency I work for won't let you burn DVD's as a security measure so it's not an option for me.

One of those links suggested that it might be a situation of the upgrade not seeing the version installed on the pub so it's rejecting it. That is definatly not how it works in call manager, and both run on the same OS. But I can hope....