IP Telephony and Phones

Hi,I have been testing and testing and have a problem that im not 100% how to solve...When making a call to my UK number it comes into my phone no problem, but placinf the call on hold, no music is played and resuming from hold there is absolutely no...

I have a centralized telephony environment with CUCM8.6 running at our HQ.  We have a dozen branch sites that connect via MetroE back to HQ for call handling.  The Branch sites use SRST in the event of a WAN outage.  Each branch site has a few PSTN l...

I am using Cisco UCM 7.1 ahd 7945 phones.  Is it possible to have the phone change its extensions by a user logging into the phone itself?  The issue is that people with different roles sit at a workstation through out the day.  Shift 1 might need di...

My company got a UC540, without a warranty, and the problem is even after returning the factory defaults to the startup configs, I can never get an IP from the dhcp and so I can't log in via CCA. So i tried giving it a static IP with CLI, without suc...

I'm trying to figure out why a simple site setup won't route or progress call's correctly.  This is an issue I've never experienced before so I'm a bit stumped as to why it's not working.  I feel as if I've debugged everything I can but can't see the...

I have UCCX 8.0.2.11005-20  and CUCM 8.0.3.20000-2 running on ESXI 4.1. bottom line is the uccx engine service would not start. If I restart the server I see manager manager go into inservice status and subsystem manager to partial service and that i...

Hi,The below is my scenarioPhone A : 1001Phone B : 1002. All Calls forwarded to Phone C which is 1003.I want the Phone C to display the Inbound Caller Id as 1001 when Phone A calls Phone B.Is this possible in CUCM . My CUCM version is 8.6Appreciate y...

Hi,A couple of years ago I heard about a third party company that developed a product that allowed management of multiple CUCM Express systems from a single interface.I cannot find details of the product - does anyone know what it is and hopefully ha...

hi all looking for some guidance!scenario----CME A - UK CME B - US site to site VPN setup between each site customer wishes to ext dial between sites problem is however they both use the same ext range at each site e.g 78XXwhat i am trying to do is c...

Dear everybody, According to Cisco DSP calculator, I'm able to assign "Voice Codec numbers" to T1/E1 cardsBut in voice gateway, how do I know/define the T1 is using the Low, medium or high complexity in config file?is it refer to the voice codec tha...

Hi Everyone,It has come to my attention that when it comes to getting reports and queries its much better to use the cucm sql database, What I'm trying to accomplish:1. Gather All phones IP using (run sql select) command soo I can append other info l...