upgrade version for MX 800,700

[Omar Aljaberi]

am trying to install the software via the MX800 web interface. I have downloaded the file from Cisco support website however each time I hit "Install Software" the file uploads and then it is stuck at "Uploading software, please wait...". I have rebooted the MX800. I have tried the CE 8.1.1 software and the 8.1.1 software but the same thing happens. Any suggestions?

I  receive this massage in we interface after try install new version :

The provided software file is not valid. It might be corrupted, or of an incorrect type

[Shalid Kurunnan Chalil]

Hi,

You will not be able to upgrade the CE image on your TP endpoint from the device webpage. you should perform via UCM if it registered with UCM.

Please specify the current version of the software on your MX800 and where it is registered. 

Regards,

Shalid

[George Sotiropoulos]

I would agree with Shalid, you need to upload the firmware to the CUCM (if the endpoint registers to CUCM) and proceed with the firmware upgrade, accordingly:

https://www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/213288-upgrade-ip-phone-firmware-individually.html

George