I would naturally upgrade it directly on the server without prime. I don't want to install the new phone firmware as I havent time to test it so I'm looking to turn off tftp, upgrade then reassign the firmware names in the default device settings then turn on tftp again so the phones don't upgrade - can this be done the same way with prime
With Prime I assume you mean PCD? If so then yes there is no difference in upgrade via CLI, webUI or PCD. Your outlined approach would work, but I would recommend you to upgrade your phones to the recommended firmware version. Least disruptive is to do that before the upgrade of CM. That way you have it out of your way for the CM upgrade.
Does anyone here know if there is a way to edit the default message that plays when you forward a voicemail to another user? It says "enter the extension and press pound." We need it to say "enter the 10-digit extension and press pound".
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We have CUCM and CUC (v12.5) which has been directly registered to Cisco's Smart Licensing, but today's I noticed this error from RTMT "Smart Licensing Authorization Renewal Failure". I tried to force the re-authroization and re-registration and now it sa...