11-07-2011
05:24 AM
- last edited on
03-25-2019
08:10 PM
by
ciscomoderator
Hi,
we need to upgrade our CUCM cluster to version 7.1.5 and I was wondering if anyone could point me in the right direction.
The cluster is currently running version 7.0.2.20000-5 and from what I could see the lates version is 7.1(5b)SU4.
There are still several things that are not clear to me:
-Do we need the restricted or unrestricted version of the software?
-Do we need the file: UCSInstall_UCOS_UNRST_7.1.5.33900-10.sgn.iso or cisco-ipt-k9-patch-UNRST-7.1.5.33900-10.sgn.zip
One of them is some kind of patch and the other one is full install?
Any help is highly appretiated.
Solved! Go to Solution.
11-08-2011 07:13 AM
Hi Kasper,
First off, you are most welcome my friend
Your process is spot on! Make sure you leave lots of time for the Pub
to fully come back online after doing the switch version before starting the Sub.
Other than that you look good to go;
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/cucos/7_1_2/cucos/iptpch7.html#wp1179637
Cheers!
Rob
PS: make sure that you've researched the IP Phone firmware versions as to what you currently run
and what are the "Device Default" firmware(s) on 7.1(5) before you make the jump. There are
some details when moving to the newest firmware versions that need to be checked out ahead of time.
Check out Table 30;
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr.html#wp302755
Cheers!
Rob
11-07-2011 05:41 AM
Hi Kasper,
99% of all builds are classified as "Restricted" which yours will most likely be going forward. Here is
a description of the differences;
The restricted US export classification on Cisco Unified CM meant that governmental and military customers in many countries could not employ Unified CM in their networks.
In addition to the delay inherent in obtaining export licenses, products classified as restricted by the Department of Commerce (DoC) carry a requirement to allow US government representatives to demand on-site inspections at any time to confirm that the product is being used in accordance with its licensed purpose. This post-shipment verification (PSV) is unacceptable to many customers.
Additionally, some foreign countries maintain import restrictions which prohibited Unified CM from being available to customers in those countries. Both US export and foreign import issues stem from Unified CM support for strong encryption of signaling and media.
Unrestricted Classification
Because Cisco has obtained an unrestricted classification from the DoC for a version of Unified CM, beginning with Unified CM 7.1(5), both restricted and unrestricted versions of Unified CM will be released in parallel.
Limitations
Signaling and media encryption is permanently disabled in the unrestricted version, but remains unchanged in the restricted version.
Migration from the unrestricted version to the restricted version is not supported.
Note No impact exists to other security features such as HTTP(s), SSH, password encryption and authentication (for example, SIP digest authentication), mechanisms used by unrestricted Unified CM clients such as JTAPI, TSP, encryption of SNMP traffic, encryption of data related to database that is done by using IPSEC and IMS on the server side.
The communication between CTL client and provider remains encrypted.
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/rel_notes/7_1_5/cucm-rel_notes-715.html#wp1768767
So this will be the file;
UCSInstall_UCOS_7.1.5.33900-10.sgn.iso
Cheers!
Rob
11-08-2011 06:13 AM
Hi Rob,
thank you very much for taking the time to respond.
May I also ask you about the upgrade procedure itself?
There are two servers: One publisher and one subscriber.
From what I could gather the procedure would be this:
First on the publisher:
-Log in to Cisco Unified Communications Operating System Administration.
-Navigate to Software Upgrades > Install/Upgrade.
-Select DVD and let it finish and at the end choose "Do not reboot after upgrade"
*Do the same thing on the subscriber.
Than go back to the publisher and
-To restart the system and activate the upgrade, choose
Settings > Version
then, click
Switch Version
Wait till the pubisher comes up and then do the same on the subscriber.
Regards.
11-08-2011 07:13 AM
Hi Kasper,
First off, you are most welcome my friend
Your process is spot on! Make sure you leave lots of time for the Pub
to fully come back online after doing the switch version before starting the Sub.
Other than that you look good to go;
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/cucos/7_1_2/cucos/iptpch7.html#wp1179637
Cheers!
Rob
PS: make sure that you've researched the IP Phone firmware versions as to what you currently run
and what are the "Device Default" firmware(s) on 7.1(5) before you make the jump. There are
some details when moving to the newest firmware versions that need to be checked out ahead of time.
Check out Table 30;
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr.html#wp302755
Cheers!
Rob
11-10-2011 06:04 AM
Hi Rob,
The phones we are using are:
-Cisco 3911
-Cisco 7911
-Cisco 7942
-Cisco 7945
-Cisco 7965
Is there something special we should be aware of? I couldn't understand this from the provided table.
You also say:"Make sure you leave lots of time for the Pub to fully come back online after doing the switch version before starting the Sub."
Let me just once again ask wether I understood the procedure correctly: I upgrade the publisher but DO NOT switch version. Then I upgrade the subscriber and do not switch version. After the upgrade of the subscriber has finished Then I switch version on the publisher, wait till it has fully come up and then switch version on the subscriber?
Best Regards.
11-10-2011 06:54 AM
Hi Kasper,
Sorry for the vague "time" reference. Your procedure is just fine so I don't mean to
throw any question that way. When doing the actual "switch-version" at the end
of the upgrade process just make sure that the Pub is fully "up" before starting the
"switch-version" on the Sub. Check that all the services have come up, that you have
gui and cli access etc. It just takes longer than we think....that's all I meant
As for the phones, if you happen to be running any older firmware versions like pre-8-3-3
you will want to be careful. There are some two step firmware upgrade requirements due to
the fact that the new CUCM 7.1(5) will be upgrading the firmware to newer versions. For example
the 7945's will be moving to sccp.9-0-2SR1.cop.sgn and you can't move to that version if you are
@ pre-8-3-3 as shown in this note from the release notes;
Note For all SCCP firmware upgrades from firmware release versions earlier than 8.3(3) to version 9.0(2)SR1 or greater, you must first upgrade your firmware to version 8.3(3). Once you have upgraded to version 8.3(3), you can upgrade your IP Phone to version 9.0(2)SR1 or later.
If you are running newer firmware versions you should be good to go. As a general rule we do all
the firmware upgrades as a separate step prior to the upgrade window just to mitigate the risks
and to minimize the downtime.
Cheers!
Rob
11-15-2011 12:09 AM
Hi Rob,
guys like you are a treasure to this forum.
I wanted to let you know that we did the upgrade and it went without problems.
Once again thank you very much.
11-15-2011 05:49 AM
Hi Kasper,
Glad to be of some small help here my friend
I'm very happy to hear the upgrade went well...great job!
Cheers!
Rob
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