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upgrading CUCM and CUC

chinpohpang851
Level 1
Level 1

I'm currently using CUCM & CUC version 7 which is very old. How to obtain newer software and do I need to pay for new version? Is it possible to use existing hardware to install the new software?

1 Reply 1

Jaime Valencia
Cisco Employee
Cisco Employee

Reach out to your SE/AM to get assistance on finding what promotions you could apply for. But most likely, yes, you'll have to pay to upgrade and get a support contract.

No, none of your HW will work for newer releases as they're only supported over ESXi, and 7.x releases only ran on MCS servers  You'll also need to buy new HW, or verify if you have existing servers which support UC products, you'll need to review that in the virtualization wiki.

HTH

java

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