cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
856
Views
0
Helpful
2
Replies

Upgrading JTAPI seperate to CUCM - process

mark-cummings
Level 1
Level 1

Hey all,

I have a requirement (logistical 3rd party issue) to upgrade the JTAPI version on CUCM 8.0.3x to a newer version used in later version of CUCM. But I would wnat to do it this way:-

Upgrading JTAPI separate from CUCM Upgrade

Upgrade version of JTAPI, on current CUCM Version 8.0.3-10000-8, independent of going to new CUCM version as below:-

  • Phase 1 - upgrade JTAPI to 8.0.3.10000-10
    - On current CUCM version 8.0.3-10000-8, upgrade JTAPI to cm-jtapi-plugin-8.0.3.22900-2

- Upgrade JTAPI on 3rd parties connections to cm-jtapi-plugin-8.0.3.22900-2

  • Phase 2
    - Upgrade CUCM to 8.0(3a)SU2.sgn.iso
    - Upgrade TSP on 3rd parties connections

Q1 - anyone got a process for upgarding JTAPI on it's own?

Q2 - anyone got any inoput\notes\concerns on doing this?

Many thanks.

2 Replies 2

Joseph Martini
Cisco Employee
Cisco Employee

You can't upgrade just JTAPI on call manager, you have to upgrade call manager to get an updated JTAPI version on the linux/appliance versions.

I agree with joemar2, You should not just upgrade the JTAPI from anything else except from the CCM Plugin`s- Upgrade CCM for the new JTAPI or tell the 3rd party to work around it. Cisco TAC may not help out if you have to log a call if the JTAPI does not match CCM