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Hi there everyone,As part of the Migration from UCCX 8.0.x to UCCX 10.6(1) we will need to Upgrade CAD between the 8.0x version and the 10.6.x version.Firstly, I understand that CAD is discontinued and we should go to Finesse, but we are planning thi...
Hello all, I am requiring an Upgrade from the following versions on MCS to UCS platforms for EMEA Region:- CUCM Version (7.1.5) MCSCUC Version (7.1.5) MCSUCCX Version (8.0.2) MCS These will all go onto UCS and Version 10.x as below:- CUCM Version (10...
Hey all,I have a requirement (logistical 3rd party issue) to upgrade the JTAPI version on CUCM 8.0.3x to a newer version used in later version of CUCM. But I would wnat to do it this way:-Upgrading JTAPI separate from CUCM UpgradeUpgrade version of J...
Hi there. I am using CUCM 8.0(3a) and have a SIP Trunk to a Voice gateway. Currentky, I can call a mobile number direct from the logged in DN (using combination of Device CSS and DN CSS). When i run a "debug ccsip calls" on SIP Trunk I gte follloiwng...
Hi there.We have 3 clusters (LAb\STAGING\LIVE).I have just today moved an C7965G from our LAB Cluster and pointed it to the STAGING cluster.It is trying to do a firmware upgrade, but keeps erroring starighta way and trhen tries and reboots.Any ideas?...
Hi Richard....many thanks for full reply. another couple of Q's if i may....How long did the CAD Upgrades take in this manner per user (typically)?This is kicked off once user logs in, so do they get a prompt\ option to upgrade?If they chose not to, ...
Another Question.....on the UCCX side, i am planning (as part of Phase 1) to keep the Agents on CAD and upgrading CAD on their PC's.We will then migrate to Finesse as part of the Re-Design of all US Solutions.Is there any re-configuration required fo...
Also, can anyone tell me if the VG202 is a Device still in CUCM 10.5? I know its EOL, but is it still there as an option to configure? Or MUST I replace with another model (VG320)? Again, many thanks in advance.
