About mark-cummings

mark-cummings · 04-01-2015

Hi there everyone,As part of the Migration from UCCX 8.0.x to UCCX 10.6(1) we will need to Upgrade CAD between the 8.0x version and the 10.6.x version.Firstly, I understand that CAD is discontinued and we should go to Finesse, but we are planning thi...

mark-cummings · 03-26-2015

Hello all, I am requiring an Upgrade from the following versions on MCS to UCS platforms for EMEA Region:- CUCM Version (7.1.5) MCSCUC Version (7.1.5) MCSUCCX Version (8.0.2) MCS These will all go onto UCS and Version 10.x as below:- CUCM Version (10...

mark-cummings · 09-12-2011

Hey all,I have a requirement (logistical 3rd party issue) to upgrade the JTAPI version on CUCM 8.0.3x to a newer version used in later version of CUCM. But I would wnat to do it this way:-Upgrading JTAPI separate from CUCM UpgradeUpgrade version of J...

mark-cummings · 12-22-2010

Hi there. I am using CUCM 8.0(3a) and have a SIP Trunk to a Voice gateway. Currentky, I can call a mobile number direct from the logged in DN (using combination of Device CSS and DN CSS). When i run a "debug ccsip calls" on SIP Trunk I gte follloiwng...

mark-cummings · 10-13-2010

Hi there.We have 3 clusters (LAb\STAGING\LIVE).I have just today moved an C7965G from our LAB Cluster and pointed it to the STAGING cluster.It is trying to do a firmware upgrade, but keeps erroring starighta way and trhen tries and reboots.Any ideas?...

mark-cummings · 04-09-2015

Hi Richard....many thanks for full reply. another couple of Q's if i may....How long did the CAD Upgrades take in this manner per user (typically)?This is kicked off once user logs in, so do they get a prompt\ option to upgrade?If they chose not to, ...

mark-cummings · 04-09-2015

Thank you Aaron. Hugely appreciated.

mark-cummings · 04-01-2015

Thank you Marcelo

mark-cummings · 03-31-2015

Another Question.....on the UCCX side, i am planning (as part of Phase 1) to keep the Agents on CAD and upgrading CAD on their PC's.We will then migrate to Finesse as part of the Re-Design of all US Solutions.Is there any re-configuration required fo...

mark-cummings · 03-31-2015

Also, can anyone tell me if the VG202 is a Device still in CUCM 10.5? I know its EOL, but is it still there as an option to configure? Or MUST I replace with another model (VG320)? Again, many thanks in advance.

Member Since	‎03-01-2006 06:55 AM
Date Last Visited	‎10-09-2017 02:15 PM
Posts	45
Total Helpful Votes Received	10

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User Activity

CAD Upgrade as part of UCCX Migration (8.0x to 10.61(1))

MCS CUCM (71.5), CUC (7.1.5) and UCCX (8.0.2) to 10.x to UCS Migrations 10.x

Upgrading JTAPI seperate to CUCM - process

Call Forward fails on SIP Trunk - missing Calling and Called Numbers

Moving IP Phones between clusters (firmware issue)

Hi Richard....many thanks for

Thank you Aaron. Hugely

Thank you Marcelo

Another Question.....on the

Also, can anyone tell me if