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Use Network Adapter to generate Device Name

gailfaires
Level 1
Level 1

The company has CUCM 10.5 I need to change the Device Name on the IP Communicator phone. Where do I go to make this change so that the correct name show up on soft-phone screen. 

1 Reply 1

Adam Pawlowski
VIP Alumni
VIP Alumni

It's under the application's preferences, needs to be launched as administrator to set it. It's also packed in the registry but that's not a great place to play with it.

 

Otherwise it is set in the UCM under the phone's settings, search by directory number using a number on the CIPC client if you don't know the device name you're looking for.

 

You can specify a name that's not the actual adapter name but this does break call monitoring/recording solutions with the contact center amongst other things but it will work as a phone.