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Users :: 6941 screen too bright

Paul Cobley
Level 1
Level 1

Users are complaining that the backlight is 1) on too long 2) too bright.

I can change the contrast in the user preferences but not the brightness.

Anyone know if this is even possible ?

This is on a 2951 running CME9 (SCCP)

TIA

3 Replies 3

paolo bevilacqua
Hall of Fame
Hall of Fame

It is not possible to change brightness. Try some shadowing film on it.

thanks paolo, we have tried a combination of settings under telephony-service .....

service phone videoCapability 1

service phone ehookenable 1

service phone daysBacklightNotActive 1,2,3,4,5,6,7

service phone backlightIdleTimeout 00.01

service phone displayOnWhenIncomingCall 1

service phone backlightTimeout 0 service phone videoCapability 1
service phone ehookenable 1
service phone daysBacklightNotActive 1,2,3,4,5,6,7
service phone backlightIdleTimeout 00.01
service phone displayOnWhenIncomingCall 1
service phone backlightTimeout 0

We are awaiting a reload of the router for another reason (activating a license) then we'll see the effect of these settings.

There is no need to wait router reload to try phone settings.

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