01-29-2014 02:21 AM - last edited on 03-25-2019 08:27 PM by ciscomoderator
Hi,
When i dialled to the extension connected to fax machine, it's kept ringing without going to the fax tone.
So users can't receive incoming fax and send outgoing fax.
Plug in the analog phone to that fax line, i can heard the tone normally.
It's connected to VG224.
Any advice?
01-29-2014 02:24 AM
Can we see some configs please
Sent from Cisco Technical Support iPhone App
01-29-2014 02:29 AM
Can we see some configs please on the vg224
Sent from Cisco Technical Support iPhone App
01-31-2014 02:46 AM
Hi Hermanus, FYI no answer ring duration (second) had been set to 30s.
version 12.4
no service pad
service timestamps debug datetime msec
service timestamps log datetime msec
service password-encryption
!
hostname PTT351-T1-L45-VG224-01
!
boot-start-marker
boot-end-marker
!
logging message-counter syslog
!
aaa new-model
!
!
!
!
aaa session-id common
clock timezone MY 8
crypto pki token default removal timeout 0
!
!
ip source-route
ip cef
ip domain name
!
!
no ipv6 cef
!
stcapp ccm-group 1
stcapp
!
stcapp feature access-code
!
stcapp feature speed-dial
!
!
!
!
!
!
!
voice service pots
fax rate disable
!
voice service voip
fax protocol pass-through g711ulaw
h323
no h225 timeout keepalive
modem passthrough nse codec g711ulaw
!
!
!
!
!
!
!
!
!
!
!
!
!
voice-card 0
!
username voiceadmin password 7 107E0C0D17471C0A1F557878
!
!
!
archive
log config
hidekeys
!
!
ip ssh time-out 10
ip ssh authentication-retries 2
ip ssh version 2
!
!
!
interface FastEthernet0/0
description ***VG224.TOWER1.LEVEL45***
ip address 10.6.71.240 255.255.255.0
duplex full
speed auto
!
interface FastEthernet0/1
no ip address
shutdown
duplex auto
speed auto
!
ip forward-protocol nd
ip route 0.0.0.0 0.0.0.0 10.6.71.254
!
no ip http server
no ip http secure-server
!
snmp-server engineID local 1234567890
snmp-server group Snmp@dm!n v3 priv match exact
snmp-server group E2E_MONGRP v3 priv match exact
snmp-server view E2E_VIEW mib-2 included
snmp-server view E2E_VIEW cisco included
snmp-server community monitorcuom RO
snmp-server enable traps snmp linkdown linkup coldstart warmstart
snmp-server enable traps config
snmp-server enable traps envmon
snmp-server enable traps flash insertion removal
snmp-server enable traps cpu threshold
snmp-server enable traps dsp card-status
snmp-server enable traps dsp oper-state
snmp-server enable traps voice
snmp-server host 10.14.17.156 version 3 priv Snmp@dm!n
snmp-server host 10.14.17.157 version 3 priv Snmp@dm!n
!
!
control-plane
!
!
!
voice-port 2/0
timeouts initial 60
timeouts interdigit 60
timeouts ringing infinity
!
voice-port 2/1
timeouts initial 60
timeouts interdigit 60
timeouts ringing infinity
!
voice-port 2/2
timeouts initial 60
timeouts interdigit 60
timeouts ringing infinity
!
voice-port 2/3
timeouts initial 60
timeouts interdigit 60
timeouts ringing infinity
!
voice-port 2/4
timeouts initial 60
timeouts interdigit 60
timeouts ringing infinity
!
voice-port 2/5
timeouts initial 60
timeouts interdigit 60
timeouts ringing infinity
!
voice-port 2/6
timeouts initial 60
timeouts interdigit 60
!
voice-port 2/7
timeouts initial 60
timeouts interdigit 60
!
voice-port 2/8
timeouts initial 60
timeouts interdigit 60
!
voice-port 2/9
timeouts initial 60
timeouts interdigit 60
!
voice-port 2/10
timeouts initial 60
timeouts interdigit 60
!
voice-port 2/11
timeouts initial 60
timeouts interdigit 60
!
voice-port 2/12
timeouts initial 60
timeouts interdigit 60
!
voice-port 2/13
timeouts initial 60
timeouts interdigit 60
!
voice-port 2/14
timeouts initial 60
timeouts interdigit 60
!
voice-port 2/15
timeouts initial 60
timeouts interdigit 60
!
voice-port 2/16
timeouts initial 60
timeouts interdigit 60
!
voice-port 2/17
timeouts initial 60
timeouts interdigit 60
!
voice-port 2/18
timeouts initial 60
timeouts interdigit 60
!
voice-port 2/19
timeouts initial 60
timeouts interdigit 60
!
voice-port 2/20
timeouts initial 60
timeouts interdigit 60
!
voice-port 2/21
timeouts initial 60
timeouts interdigit 60
!
voice-port 2/22
timeouts initial 60
timeouts interdigit 60
!
voice-port 2/23
timeouts initial 60
timeouts interdigit 60
!
ccm-manager fax protocol cisco
ccm-manager config server 10.14.17.35 10.7.194.36
ccm-manager sccp local FastEthernet0/0
ccm-manager sccp
!
mgcp fax t38 ecm
mgcp behavior g729-variants static-pt
!
sccp local FastEthernet0/0
sccp ccm 10.14.17.35 identifier 1 priority 1 version 7.0
sccp ccm 10.14.17.36 identifier 2 priority 2 version 7.0
sccp ccm 10.7.194.36 identifier 3 priority 3 version 7.0
sccp ccm 10.7.194.37 identifier 4 priority 4 version 7.0
sccp
!
sccp ccm group 1
associate ccm 1 priority 1
associate ccm 3 priority 3
associate ccm 4 priority 4
switchback method graceful
!
!
dial-peer voice 999200 pots
service stcapp
port 2/0
!
dial-peer voice 999201 pots
service stcapp
port 2/1
!
dial-peer voice 999202 pots
service stcapp
port 2/2
!
dial-peer voice 999203 pots
service stcapp
port 2/3
!
dial-peer voice 999204 pots
service stcapp
port 2/4
!
dial-peer voice 999205 pots
service stcapp
port 2/5
!
!
!
ntp server 170.38.254.141
ntp server 170.38.254.142
end
02-03-2014 01:38 AM
Hi,
Please add the following 2 line to your pots dial-peers and test again:
dial-peer voice 999200 pots
service stcapp
port 2/0
incoming called-number .
direct-inward-dial
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