VG310/350 Outside Dialtone

[allen.hilton1]

When going off-hook on an analog phone attached to a VG310 or VG350 FXS port, I receive inside dial tone. I dial 9 and continue to hear the same inside dial tone (frequency). I can continue to dial the outgoing number and the call will go through. I have verified that the FXS is showing the 2 different dial tones through DEBUG SCCP ALL;

(Go Off-Hook)

018904: Mar 18 16:08:01.040: StartToneMsg Info:
    tone: 33, direction: 0, line: 1, call_ref: 77061090
018905: Mar 18 16:08:01.040: xapp_xlate_cm_tone_to_sym_tone:InsideDialTone -

(Dial 9)

022338: Mar 18 16:10:30.063: xapp_xlate_cm_tone_to_sym_tone:OutsideDialTone --

With all of our SIP phones, 8841 and 8861, we receive a different tone for outside dial tone when 9 is pressed. Is it possible to get the VG310 and or VG350 to give a different tone for outside dial tone?

[saif musa]

 which protocol dose your VGs works on ?? (Sccp, Sip, MGCP )

[allen.hilton1]

Our VG310/350 are using SCCP to CUCM 10.52 

[saif musa]

Then outside tone for outside calls must be configured inside your cucm, also it must be enabled by default.