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VGW MGCP - User hear busytone after 30 seconds when called (PSTN) is busy.

Hello All ,

i want to bring this matter to the discussion , i Hope it will Help .

User hear busytone after 30 seconds when called (PSTN) is busy.

In log file after 30 seconds, i find this error:

!!ERROR!! -ConnectionManager- wait_AuDisconnectRequest :CI NOT FOUND IN TABLE,CI(83186047,83186048),discType=1,IFCreated(0,0),PID(0-0,0-0),IFHandling(0,0),MCNode(0,0)|4,100,56,1.9149709^192.168.102.101^CIPC-GL

In disconnect there is PI with inband information:

Sep 10 14:27:47.564: ISDN Se0/0/0:15 Q931: RX <- DISCONNECT pd = 8  callref = 0x

805A

        Cause i = 0x8091 - User busy

        Progress Ind i = 0x8288 - In-band info or appropriate now available

Sep 10 14:27:47.580: ISDN Se0/0/0:15 Q931: TX -> RELEASE_COMP pd = 8  callref =

0x9A00

I have inserted in vgw configuration Disc_pi_off command but disabled the PI has not changed anything

Sep 11 13:13:06.743: ISDN Se0/0/0:15 Q931: TX -> SETUP pd = 8  callref = 0x0001

        Sending Complete

        Bearer Capability i = 0x8090A3

                Standard = CCITT

                Transfer Capability = Speech

                Transfer Mode = Circuit

                Transfer Rate = 64 kbit/s

        Channel ID i = 0xA98381

                Exclusive, Channel 1

        Calling Party Number i = 0x0081, '0438668888'

                Plan:Unknown, Type:Unknown

        Called Party Number i = 0x80, '0916477641'

                Plan:Unknown, Type:Unknown

Sep 11 13:13:06.823: ISDN Se0/0/0:15 Q931: RX <- CALL_PROC pd = 8  callref = 0x8001

        Channel ID i = 0xA98381

                Exclusive, Channel 1

Sep 11 13:13:12.287: ISDN Se0/0/0:15 Q931: RX <- DISCONNECT pd = 8  callref = 0x8001

        Cause i = 0x8A91 - User busy

        Progress Ind i = 0x8288 - In-band info or appropriate now available

Sep 11 13:13:42.215: ISDN Se0/0/0:15 Q931: RX <- RELEASE pd = 8  callref = 0x8001

        Cause i = 0x8A91 - User busy

Sep 11 13:13:42.239: ISDN Se0/0/0:15 Q931: TX -> RELEASE_COMP pd = 8  callref =0x0001

ULSS7-09-VGW01#u all

The option " Retain Media on Disconnect with PI for Active Call"  in services parameter is set to False

In attach my voice gateway configuration.

Thank in advance for your support,

Giovanna

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