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VIC3-2FXS/DID does not show on Cisco 2911

dgauthier
Level 1
Level 1

Forum,

I have a customer with a Cisco 2911 that will replace a Cisco 2821.  The show version of the Cisco 2911 (last part) is as follows

License Info:

License UDI:

-------------------------------------------------
Device#   PID                   SN
-------------------------------------------------
*1        CISCO2901/K9          FJC1943A1EU     



Technology Package License Information for Module:'c2900'

------------------------------------------------------------------------
Technology    Technology-package                  Technology-package
              Current              Type           Next reboot  
------------------------------------------------------------------------
ipbase        ipbasek9             Permanent      ipbasek9
security      None                 None           None
uc            uck9                 Permanent      uck9
data          None                 None           None
NtwkEss       None                 None           None
CollabPro     None                 None           None

Configuration register is 0x2102

My show inventory is the following

NAME: "CISCO2901/K9", DESCR: "CISCO2901/K9 chassis, Hw Serial#: FJC1943A1EU, Hw Revision: 1.0"
PID: CISCO2901/K9      , VID: V06 , SN: FJC1943A1EU

NAME: "WAN Interface Card - HWIC CSU/DSU on Slot 0 SubSlot 0", DESCR: "WAN Interface Card - HWIC CSU/DSU"
PID: HWIC-1DSU-T1      , VID: V02 , SN: FOC19311TS2

NAME: "PVDM3 DSP DIMM with 16 Channels on Slot 0 SubSlot 4", DESCR: "PVDM3 DSP DIMM with 16 Channels"
PID: PVDM3-16          , VID: V01 , SN: FOC193804W3

NAME: "PVDM3 DSP DIMM with 16 Channels on Slot 0 SubSlot 5", DESCR: "PVDM3 DSP DIMM with 16 Channels"
PID: PVDM3-16          , VID: V01 , SN: FOC194191G8

NAME: "C1941/C2901 AC Power Supply", DESCR: "C1941/C2901 AC Power Supply"
PID: PWR-1941-2901-AC  , VID:    , SN:      

so not a DSP issue...documentation shows for the Cisco 2911 that the VIC3-2FXS/DID is supported.  Is there a global command to activate?  Very strange...

4 Replies 4

Nadeem Ahmed
Cisco Employee
Cisco Employee

is there any light glowing on the VIC3-2FXS/DID? orange/green? also try to change the slot of the DID card.

Br,

Nadeem

Br, Nadeem Please rate all useful post.

Nadeem,

Yes amber light was glowing.

Nadeem, also...the VIC3 was installed in slot 3...I did advise the customer to move to slot 0 and see if the issue is still the same.  Still waiting for answer from customer.  Will advise...thx.

Carl Ratcliffe
Level 3
Level 3

Hi, after you installed the card did you reboot ? The cards are not hot swappable so if you havent rebooted since its been inserted this will need to be done.

 

Thanks, Carl Ratcliffe

Preston-Lancashire-England