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Beginner

Viewmail 8.0.3

ENVIRONMENT:

Unity 5.0.1

Windows 7 Enterprise 32-bit

Exchange 2007

MS Outlook 2007

We recently upgraded our Viewmail client on some test workstations from 7.0.2 to 8.0.3 and noticed a significant delay in playback. Also, the progress bar is not synchonized with the playback as it was in previous versions of Viewmail. I found no literature indicating VMO 8.0.3 did not support Unity 5.0.1.  Any thoughts?

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Hall of Fame Master

Re: Viewmail 8.0.3

They broke something that was working fine, and due to poor testing, did not even realized. That happens a .lot.

Either you downgrade, or open a TAC case and fight uphill to see the issue acknowledged and fixed.

View solution in original post

3 REPLIES 3
Highlighted
Hall of Fame Master

Re: Viewmail 8.0.3

They broke something that was working fine, and due to poor testing, did not even realized. That happens a .lot.

Either you downgrade, or open a TAC case and fight uphill to see the issue acknowledged and fixed.

View solution in original post

Beginner

Re: Viewmail 8.0.3

Okay, I will try that and I'll post the results.

Highlighted
Beginner

Re: Viewmail 8.0.3

This is TAC's response:

"Per your case, you are hitting defect

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtd90466

Defect indicates that this should be corrected in VMO 8.1."

It looks like I will have to wait until 8.1 it seems.

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