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Viewmail for lotus notes - Issue with installation

kwaldecker
Beginner
Beginner

Hello there,

We just did an upgrade from an older version of unity and call manager (4 to 9)

There unity was tied to lotus notes. 

We are having an issues configuring the Viewmail for lotus notes client.

we are using the following installation guide

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/vmn/release/notes/851cucvmnrn.html

on the

Creating a ViewMail for Notes Account in Notes section

step 2 (we are using notes 8.5)

it says from the file menu select open then lotus notes application then Install VMN

that menu option is not there at all.  Please help

we have a menu under file then application.  however there is not Install VMN option

we are on connection 9.1.1a however the issue seems to be with the client not matching up on the install instructions

thanks

1 Reply 1

Karthik Sivaram
Enthusiast
Enthusiast

Please check the below docs . Looks like the EOL for IBM lotus with cisco UC has

ended a long time back. 

http://www.cisco.com/en/US/prod/collateral/voicesw/ps6789/ps9830/end_of_life_notice_c51-546834.html

http://www.cisco.com/en/US/products/sw/voicesw/prod_category_end_of_life.html

The above is the reason why you probably do not see the install VMN option.

Hope that helps!

Regards,

Karthik Sivaram

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