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Tracee Baddley
Beginner

Virtual Call Managers and Music on Hold

Hello all,

We recently virtualized our MCS based Call Manager (v. 8.2) to vmware.

We forgot all about our MOH source---which is a XM Satellite Radio Receiver.  This was connected via mini-jack to our MCS Server.  

Our Server Team which manages the device that hosts our virtual call managers stated that there is physical connection option for getting MOH through their device.

So do you guys know of any simple solutions for this?  Using an external device to provide MOH to a virtual call manager?

Thanks in advance,
T

2 REPLIES 2

I would pick up a barix instreamer or similar streaming devices, plug your receiver into it - and configure the barix as an audio source:

 

http://www.barix.com/fileadmin/data/howto/MoH_CUCM_Instreamer_02.pdf

http://www.barix.com/products/instreamer-family/

 

 

Thanks Kevin.  I'll look in to that.

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