Is there any timeframe for 8831 support with Spark?

Just a quick bump in support of enhancement CSCuw60194... this and agents call history(which can be ...

How is it cabled? Is your FI configured for server ports, and is it showing link when you power it o...

Odd - I imagine if you're at the correct CIMC/BIOS version all you should have to do on the C240M4 w...

Did you remember to reset the CIMC to factory defaults?

I'm not a fan of this, but looks to be the case. For 7811/8811's you'll need to upgrade to 10.5/11 O...

I've been very pleased with 10.6... Finesse was a bumpy road in UCCX until 10.6 in my experience.

I would do this with a Unity Connection call handler and when they're ready to use the IVR/ACD funct...

Did you assign a CTI Route Point for the new Pre Main greeting Extension in CUCM and forward all to ...

Yep, that should work with no noticeable delay. Call Hits call handler A, message is blank - post gr...

I would pick up a barix instreamer or similar streaming devices, plug your receiver into it - and co...

http://docwiki.cisco.com/wiki/QoS_Design_Considerations_for_Virtual_UC_with_UCS#Guidelines_for_Physi...