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Voice-ports not showing up on ISR router

Sean McQuade
Level 5
Level 5

Hi all,

I have a 2951ISR and have installed two PVDM3-32 modules into it. I have installed the UC license and but cannot get enter any of the voice-port commands and get the following:

Router(config)#voice-port 0/0/0:15

                     ^

% Invalid input detected at '^' marker.

The hardware all shows up in the show diag:

Slot 0:

        C2951 Mother board 3GE, integrated VPN and 4W Port adapter, 4 ports

        .

        .

        .

        PVDM Slot 0:

        32-channel (G.711) Voice/Fax PVDM3 DSP DIMM PVDM daughter card

        Hardware Revision        : 1.0

        .

        .

        .

        PVDM Slot 1:

        32-channel (G.711) Voice/Fax PVDM3 DSP DIMM PVDM daughter card

        Hardware Revision        : 1.0

        .

        .

        .

        WIC Slot 0:

        VWIC3-1MFT-T1/E1 - 1-Port RJ-48 Multiflex Trunk - T1/E1

        Hardware Revision        : 1.0

But under show voice port summary and show voice dsps, the output is blank:

Router#show voice port summary

                                           IN       OUT

PORT            CH   SIG-TYPE   ADMIN OPER STATUS   STATUS   EC

=============== == ============ ===== ==== ======== ======== ==

PWR FAILOVER PORT        PSTN FAILOVER PORT

=================        ==================

Router#show voice dsp

DSP  DSP                DSPWARE CURR  BOOT                         PAK     TX/RX

TYPE NUM CH CODEC       VERSION STATE STATE   RST AI VOICEPORT TS ABORT  PACK COUNT

==== === == ======== ========== ===== ======= === == ========= == ===== ============

----------------------------FLEX VOICE CARD 0 -----------------------

-------

                           *DSP VOICE CHANNELS*

CURR STATE : (busy)inuse (b-out)busy out (bpend)busyout pending

LEGEND     : (bad)bad    (shut)shutdown  (dpend)download pending

DSP    DSP                 DSPWARE CURR  BOOT                         PAK   TX/RX

TYPE   NUM CH CODEC        VERSION STATE STATE   RST AI VOICEPORT TS ABRT PACK COUNT

====== === == ========= ========== ===== ======= === == ========= == ==== ============

                           *DSP SIGNALING CHANNELS*

DSP    DSP                 DSPWARE CURR  BOOT                         PAK   TX/RX

I only have a very basic config on the router for testing:

Router#show run

Building configuration...

Current configuration : 2299 bytes

!

! Last configuration change at 12:36:08 UTC Fri Nov 2 2012

version 15.2

service timestamps debug datetime msec

service timestamps log datetime msec

no service password-encryption

!

hostname Router

!

boot-start-marker

boot-end-marker

!

!

card type e1 0 0

!

no aaa new-model

network-clock-participate wic 0

network-clock-select 1 E1 0/0/0

!

no ipv6 cef

!

!        

!

!

!

ip cef

multilink bundle-name authenticated

!

!

!

!

isdn switch-type primary-net5

!

crypto pki token default removal timeout 0

!

!

voice-card 0

dspfarm

!

!

!

voice class codec 1

codec preference 1 g711ulaw

codec preference 2 g711alaw

!        

!

!

!

!

!

license udi pid CISCO2951/K9 sn FTX1639AN8P

hw-module pvdm 0/0

!

hw-module pvdm 0/1

!

hw-module sm 1

!

hw-module sm 2

!

!

!

!

redundancy

!

!

controller E1 0/0/0

!

!        

!

!

!

interface Embedded-Service-Engine0/0

no ip address

service-module enable

!

interface GigabitEthernet0/0

no ip address

shutdown

duplex auto

speed auto

!

interface GigabitEthernet0/1

no ip address

shutdown

duplex auto

speed auto

!

interface GigabitEthernet0/2

no ip address

shutdown

duplex auto

speed auto

!

interface SM1/0

no ip address

shutdown

!Application: Restarted at Fri Nov  2 12:21:40 2012

!

interface SM1/1

description Internal switch interface connected to Service Module

no ip address

!

interface SM2/0

no ip address

shutdown

!Application: Restarted at Fri Nov  2 12:21:33 2012

!

interface SM2/1

description Internal switch interface connected to Service Module

no ip address

!

interface Vlan1

no ip address

!        

ip forward-protocol nd

!

no ip http server

no ip http secure-server

!

!

!

nls resp-timeout 1

cpd cr-id 1

!

!

control-plane

!

!

!

!

!

!

!

mgcp profile default

!

!

!        

!

!

gatekeeper

shutdown

!

!

!

line con 0

line aux 0

line 2

no activation-character

no exec

transport preferred none

transport output pad telnet rlogin lapb-ta mop udptn v120 ssh

stopbits 1

line 67

no activation-character

no exec

transport preferred none

transport input all

transport output pad telnet rlogin lapb-ta mop udptn v120 ssh

stopbits 1

line 131 

no activation-character

no exec

transport preferred none

transport input all

transport output pad telnet rlogin lapb-ta mop udptn v120 ssh

stopbits 1

line vty 0 4

login

transport input all

!

scheduler allocate 20000 1000

!

end

And I have verified the licensing:

Router#show license

Index 1 Feature: ipbasek9                      

        Period left: Life time

        License Type: Permanent

        License State: Active, In Use

        License Count: Non-Counted

        License Priority: Medium

Index 2 Feature: securityk9                    

        Period left: Not Activated

        Period Used: 0  minute  0  second 

        License Type: EvalRightToUse

        License State: Not in Use, EULA not accepted

        License Count: Non-Counted

        License Priority: None

Index 3 Feature: uck9                          

        Period left: Life time

        License Type: Permanent

        License State: Active, In Use

        License Count: Non-Counted

        License Priority: Medium

Could this be a hardware issue or have I configured something incorrectly?

Many thanks

Sean

2 Accepted Solutions

Accepted Solutions

allan.thomas
Level 8
Level 8

Hi Sean,

You need to create the pri-group under the controller in order to create the logical voice-port.

Regards
Allan

Sent from Cisco Technical Support iPad App

View solution in original post

You need to configure your PRI and change the controller into a voice port.

Isdn switch-type primary-ni
Controller t1 0/0/0
pri-group timeslots 1-24

Sent from Cisco Technical Support iPhone App

View solution in original post

4 Replies 4

allan.thomas
Level 8
Level 8

Hi Sean,

You need to create the pri-group under the controller in order to create the logical voice-port.

Regards
Allan

Sent from Cisco Technical Support iPad App

You need to configure your PRI and change the controller into a voice port.

Isdn switch-type primary-ni
Controller t1 0/0/0
pri-group timeslots 1-24

Sent from Cisco Technical Support iPhone App

D'oh! I had the timeslots in earlier and then had to reboot the router and obviously didn't save it, so have been trying to fix a problem that wasn't there! Many thanks for pointing out my stupidity!

Hi Sean,

D'oh indeed, it always turns out to be the simplest of things at times which we often overlook. Cheers for the rating, and for the record 'copy run start'. :-)

Regards
Allan.

Sent from Cisco Technical Support iPad App