I've noticed there are a few threads regarding requests for more meaningful error codes for these CTI messages, unfortunately I've not come across any documentation or information which provides a definitive list of these Finesse error codes.  Has an...

Whilst attempting to install the GB 1.1.5 DialPlan in order for new O2 mobiles numbers 075, the installation failed due to the reason that the tags BROADBAND-SERVICE have clause configured but are deleted in the new dial plan version.Any suggestions ...

Is it possible to add hosts within CallManager 5.0?I have created gateways specifically using hostnames, and later discovered I cannot find or add them a hosts file.

Initially when the latest IPFaxConfiguration was installed on Unity 4.0.4, an error occured prior to completing the installation and just before installing the rendering application.The error stated that the installation was unable to copy the CsIPFa...

When attendant console operators are logged out, calls have been configured to be routed to a night service DN in the huntgroup.The problem is that night service DN CFN is routed to VM associated with it, instead of going to the original called party...