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allan.thomas
‎03-14-2019

Collaborator
Awards
1
Spotlight Awards Mobile App Contributor November 2012
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CCP Member
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Member since ‎10-17-2002
1305
Posts
1152
Helpful
118
Solutions
Certifications
Cisco Certified Network Professional Routing and Switching (CCNP Routing and Switching)
Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching)

UCCX Finesse Error - Cannot Perform Operation CTI-22

Created by in Contact Center
08-19-2016
08-19-2016
I've noticed there are a few threads regarding requests for more meaningful error codes for these CT...

Hi Hazel, A common mistake is

Created by in IP Telephony and Phones
02-20-2015
02-20-2015
Hi Hazel, A common mistake is that the audio file is not uploaded onto each communications manger wi...

Re: CUCM Translation issues

Created by in IP Telephony and Phones
10-31-2013
10-31-2013
Hi,No problem can you post the output from the 'show ccm-manager', this will indicate the registrati...

Re: CSS for H323 Gateway in CUCM

Created by in IP Telephony and Phones
10-31-2013
10-31-2013
Hi,CSS for onward routing is determined only on inbound calls to the gateway. Offnet calls are deter...

Re: call forwarding options

Created by in IP Telephony and Phones
10-31-2013
10-31-2013
Hi,Do you have the forward to VM checked for CFB and CFNA as well as a destination pattern/dn? If so...

Re: CUCM Translation issues

Created by in IP Telephony and Phones
10-31-2013
10-31-2013
Hi,Are you aware of the DDI allocation associated with the bearer? As the first post indicated it wo...

Re: CUCM 9 Directory Enhancement question

Created by in IP Telephony and Phones
10-30-2013
10-30-2013
Hi,Pins will remain completely independent once LDAP sync is enabled. LDAP authentication will only ...

Re: MeetMe problem

Created by in IP Telephony and Phones
10-27-2013
10-27-2013
Hi,Unfortunately this is not possible with Meet-me, AD-hoc conferences on the other hand you can. If...

Re: CUBAC Blind Transfer

Created by in IP Telephony and Phones
10-27-2013
10-27-2013
Hi,It does sound like a CSS related problem, ensure that your service queue ports have the appropria...

Re: Hunt Pilot - Hunt Group Number Display issue

Created by in IP Telephony and Phones
10-25-2013
10-25-2013
Hi,The main consideration is that the calling party transformation CSS is applied to the destination...

Re: UCS Server V2V

Created by in IP Telephony and Phones
10-20-2013
10-20-2013
The main consideration here is that if you copy to another UCS, is that you don't oversubscribe reso...

Re: bpdu guard

Created by in Switching
11-18-2012
11-18-2012
Hi,Typically you enable BPDU Guard on your edge host posts where you would not ordinarily expect to ...

Re: Cisco Unity Express Error

Created by in IP Telephony and Phones
11-18-2012
11-18-2012
Hi,When you ran the installation wizard the the first time you logged into the GUI did you select th...

Re: clustering over wan.

Created by in IP Telephony and Phones
11-17-2012
11-17-2012
Hi Sarah,Just a further to note to distributed clusters is that you don't overlook the WAN considera...

Re: Upgrade CME 7.1 to CUCME 9.1

Created by in IP Telephony and Phones
11-17-2012
11-17-2012
Hi,In upgrading the IOS you are in fact upgrading the underlying CME release. Unfortunately in your ...
Public Statistics
Date Registered ‎10-17-2002 05:01 AM
Date Last Visited ‎03-14-2019 11:42 PM
Total Messages Posted 1,305
Total Helpful Votes Received 1152
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Awards
Community Spotlight Award
Mobile App Contributor November 2012