About allan.thomas

allan.thomas · 08-19-2016

I've noticed there are a few threads regarding requests for more meaningful error codes for these CTI messages, unfortunately I've not come across any documentation or information which provides a definitive list of these Finesse error codes. Has an...

allan.thomas · 10-29-2007

Whilst attempting to install the GB 1.1.5 DialPlan in order for new O2 mobiles numbers 075, the installation failed due to the reason that the tags BROADBAND-SERVICE have clause configured but are deleted in the new dial plan version.Any suggestions ...

allan.thomas · 02-27-2007

Is it possible to add hosts within CallManager 5.0?I have created gateways specifically using hostnames, and later discovered I cannot find or add them a hosts file.

allan.thomas · 03-29-2005

Initially when the latest IPFaxConfiguration was installed on Unity 4.0.4, an error occured prior to completing the installation and just before installing the rendering application.The error stated that the installation was unable to copy the CsIPFa...

allan.thomas · 12-07-2004

When attendant console operators are logged out, calls have been configured to be routed to a night service DN in the huntgroup.The problem is that night service DN CFN is routed to VM associated with it, instead of going to the original called party...

allan.thomas · 02-20-2015

Hi Hazel, A common mistake is that the audio file is not uploaded onto each communications manger with your cluster. So it is possible that your phone is registered to a different a CUCM to that of where you have uploaded your file. You can confirm...

allan.thomas · 10-31-2013

Hi,No problem can you post the output from the 'show ccm-manager', this will indicate the registration status of each configured end-point in Communications Manager for that gateway. If you have enabled debug and turned monitor on, I would expect you...

allan.thomas · 10-31-2013

Hi,CSS for onward routing is determined only on inbound calls to the gateway. Offnet calls are determined by the the calling party's CSS, which will contain an a partition which is associated with a translation or route pattern which ultimately decid...

allan.thomas · 10-31-2013

Hi,Do you have the forward to VM checked for CFB and CFNA as well as a destination pattern/dn? If so make sure you uncheck the VM check box and test again. Once the remote destination doesn't answer and is that DN is configured to CFW to VM, then the...

allan.thomas · 10-31-2013

Hi,Are you aware of the DDI allocation associated with the bearer? As the first post indicated it would seem that the telco has not brought the DDIs into service if your dialling what you expect to be a valid DDI yet it does not hit the gateway. When...

Member Since	‎10-17-2002 05:01 AM
Date Last Visited	‎03-14-2019 11:42 PM
Posts	1,305
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UCCX Finesse Error - Cannot Perform Operation CTI-22

Unable to install the GB 1.1.5 DialPlan

Creating hosts on CallManager 5.0(4)

IP Fax Configuration Wizard fails to copy CsIPFax

Preserving original called number for VM when routing to HuntGroup member.

Hi Hazel, A common mistake is

Re: CUCM Translation issues

Re: CSS for H323 Gateway in CUCM

Re: call forwarding options

Re: CUCM Translation issues