Voice Recognition on System Call Handlers?

[Vince Cannizzaro]

Hi everyone,

I have a quick question I wanted to verify.  In Unity Connection 8.0.3 we are using Voice Recognition on some user mailboxes.  I see that Directory Handlers can also be Voice Enabled but I don't see any option for this for System Call Handlers.  Is it restricted to just users with mailboxes and Directory Handlers?

Thank you for your time in reading this.

Vince

[David Hailey · Accepted solution]

That is correct.  The native ASR (advanced speech recognition) capabilities and the Speech Connect (voice-enabled directories) only apply as standard mailbox features (ASR) and enhanced directory handler features (Speech Connect).  Here is a feature comparison of the Cisco VM products that lists all of the features available up to the most current version of Unity Connection.

http://www.cisco.com/en/US/prod/collateral/voicesw/ps6789/ps5745/ps2237/product_data_sheet0900aecd806bfc37_ps6509_Products_Data_Sheet.html

Hailey

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[Vince Cannizzaro]

Thank you so much David for your reply and link.  That is

very useful and I appreciate you taking the time to reply.

Thanks for your help,

Vince