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VOIP Call Transfer Timing

fultont
Level 1
Level 1

When transfering outside caller A from phone 1 to phone 2, is there a way to either only display the outside caller A information on tranfer or reduce the amount of time phone 1 information is display before outside caller A information is displayed.  Running UCM 7.1.5

1 Reply 1

Jaime Valencia
Cisco Employee
Cisco Employee

If you're doing a supervised transfer that's expected to happen, it's only when you press transfer for the second time that the call is connected to phone 2 and the info is sent.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate