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voip cannot connect

Yuliang Liang
Level 1
Level 1

top :

---------------LOCAL:780....------------------------------------------------------------------------REMOTE:730....-------

(8000)voice-phone1---PBX-(PRI)-----(T1/E1 card)-2911--------3845-(e1)----PBX---voice-phone2(7000)

i use csim start 808000 in 2911 ,the voice-phone1 was ring up.but I use csim start 808000 in 3845 ,the voice-phone1 did not ring up.

i use csim start 808000 in 3845 ,it display :

csim start 808000

csim: called number = 808000, loop count = 1 ping count = 0

csim err csimDisconnected recvd DISC cid(343371)

csim: loop = 1, failed = 1

csim: call attempted = 1, setup failed = 1, tone failed = 0

+++++++++++++++++++++++++

in 2911 it display:

Nov 12 05:33:08.205: //-1/xxxxxxxxxxxx/CCAPI/cc_api_supported_data:

   data_mode=0x10082

Nov 12 05:33:08.209: //68/xxxxxxxxxxxx/CCAPI/cc_get_call_entry:

   Call Entry Is Not Found

Nov 12 05:33:08.209: //-1/04745578B1D6/CCAPI/cc_api_call_setup_ind_common:

   Interface Type=0, Protocol=1

Nov 12 05:33:08.209: //-1/04745578B1D6/CCAPI/cc_api_call_setup_ind_common:

   After Number Translation Checking:

   Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),

   Called Number=808000(TON=Unknown, NPI=Unknown)

Nov 12 05:33:08.209: //68/xxxxxxxxxxxx/CCAPI/cc_insert_call_entry:

   Total Call Count=0, Call Entry(Call Count On=FALSE, Incoming Call=TRUE)

Nov 12 05:33:08.209: //68/xxxxxxxxxxxx/CCAPI/cc_insert_call_entry:

   Total Call Count=1

Nov 12 05:33:08.209: //68/04745578B1D6/CCAPI/cc_insert_guid_pod_entry:

   Incoming=TRUE, Call Id=68

Nov 12 05:33:08.209: //68/xxxxxxxxxxxx/CCAPI/cc_set_extended_caps:

   Caps=0x315AF628

Nov 12 05:33:08.209: //68/04745578B1D6/CCAPI/cc_incr_if_call_volume:

   Remote IP Address

Nov 12 05:33:08.209: //68/04745578B1D6/CCAPI/cc_incr_if_call_volume:

   Total Call Count=1, Voip Call Count=1, MMoip Call Count=0

Nov 12 05:33:08.209: //-1/xxxxxxxxxxxx/CCAPI/cc_setupind_registration_lookup:

   Matching Parameters; Called Number=808000, Call Transfer Consult Id=

Nov 12 05:33:08.209: //-1/xxxxxxxxxxxx/CCAPI/cc_setupind_registration_lookup:

   No Matching Node

Nov 12 05:33:08.209: //68/04745578B1D6/CCAPI/ccCallDisconnect:

   Start Calling Accounting;

   Call Entry(Incoming=TRUE)

Nov 12 05:33:08.209: //68/04745578B1D6/CCAPI/ccCallDisconnect:

   Cause Value=21, Call Entry(Disconnect Cause=0)

Nov 12 05:33:08.209: //68/04745578B1D6/CCAPI/cc_decr_if_call_volume:

   Remote IP Address

Nov 12 05:33:08.209: //68/04745578B1D6/CCAPI/cc_decr_if_call_volume:

   Total Call Count=0, Voip Call Count=0, MMoip Call Count=0

Nov 12 05:33:08.209: //68/04745578B1D6/CCAPI/cc_delete_guid_pod_entry:

   Incoming=TRUE

Nov 12 05:33:08.209: //68/04745578B1D6/CCAPI/cc_delete_call_entry:

   Total Call Count=1, Call Entry(Call Count On=FALSE, Incoming Call=TRUE)

Nov 12 05:33:08.209: //68/04745578B1D6/CCAPI/cc_delete_call_entry:

   Total Call Count=0

Nov 12 05:33:08.209: //68/04745578B1D6/CCAPI/cc_delete_call_entry:

   Deleting profileTable[0x316EB0A8]

Nov 12 05:33:08.209: //0/xxxxxxxxxxxx/CCAPI/cc_get_call_entry:

   Call Entry Is Not Found

what is the problem with it

1 Reply 1

So when you do csim start 808000 on the 3845 you get the output on the 2911 GW? If that is the case it looks like you don't match any outgoing dial peer on the 2911. Could you please post your config from both VGWs and also do the following debugs.

debug voip dialpeer
debug isdn q931

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