Guys,
I am looking for guidance as looking through the mass of documents on the TRAI website is not proving fruitful.
According to the Cisco document for features and services
Regulations of the Telecom Regulatory Authority of India (TRAI) require that voice traffic over the enterprise data network and the Public Switched Telephone Network (PSTN) must be strictly separated and no mixing of calls between the two networks can occur for the purpose of toll bypass.
The following list shows basic scenarios that are restricted (that is, not allowed):
· The call that passes through a PSTN gateway connects directly by using WAN to a VoIP phone or VoIP PSTN gateway in a different geographic location.
(If PSTN gateway is located in India, this remains strictly restricted. If the PSTN is in another country and a VoIP phone is in India and if connection results in revenue loss to Indian telecom service providers, the connection gets considered restricted.)
The following list gives basic scenarios that are permitted:
· Call directly between two VoIP phones in different geographic locations
· Call from a VoIP phone to a PSTN gateway in the same geographic location
(A call that passes through a PSTN gateway must never connect directly to a VoIP phone or VoIP PSTN gateway in a different site or geographic location (geolocation) through use of IP telephony).
Requirement for Deployments
While following TRAI regulations and avoiding toll bypass, a single-line phone should be able to reach outside VoIP (closed user group [CUG]) or PSTN networks, provided that the suggested configuration guidelines are met.
This extract can be found in the following document
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/8_5_1/ccmfeat/fslopar.html#wp1114625
My issue is we have some users the have been sent to India as part of a project, and we have given them IP communicator. Because of the above document we have currently restricted their privilges to the UK office only not allowing calls out the PSTN. But this is giving us a lot of grief as most of the client that are paying for this project are UK based.
If we allowed them to dial out the PSTN is this legal, from the document i would say not. Therefore how do we get round this is there a one off fee that we pay similar to the one outlined in the Cisco whitepaper and the one paid by ISPs in India. if ther eis a fee any ideas how the fee is worked out?
Essentially what I am looking for is the legal document or some form of documentation that states making a call across a network that crosses geographical boundaries and exists a PSTN in another geogrphical location is not permitted if you are located in India (as stated above). A pointer in the right direction would be really helpful. We can then use this as justification within our VOIP softphone policy for the restriction. Or we could pay the fee if its more cost effective
Many thanks
Paul
