Guys, can any one point me to the docs that gives me the information on how to move a subscriber from one cluster to another Basically we have 1 cluster that has a subscriber at one of its remote sites. We want to move this SUB to another cluster as the first cluster will be disappearing. CUCM version is 8.5 We have set up a CUCM group and will transfer the phones first. Once they are over I need to point the subscriber to the new publisher So looking for the docs that tell me 1. How to safely remove Subscriber from one cluster 2. Change the Pubslierh destination on that subscriber 3.Add the subscriber to ther nwe cluster. i know i got to run database sync etc, just cant find the docs that will give me the steps to move the subsciber from one Publsiher to another. the SUB will keeps its same IP info with the exception of the PUB address thanks in advance paul ... View more

Guys, Got an issue, we are moving our cluster location, rather than pick the kit up we bought more chassis to deal with this. So are migration from one cluster to the other So the CUCM is built on the new chassis, DRS imported no problem, configuration all looks good. Because of the cert (CTL file) on the current system we need to invoke the roll back in the enterprise paramaters. This is where my confusion lies. We use EM heavily so the help text for the Prepare Cluster for Rollback to pre-8. state the following:- Enable this option ONLY if you are preparing to rollback your cluster to a pre 8.0 Cisco Unified Communications Manager release. Phone services (for example, extension mobility) will NOT work when this parameter is set to True, however, users will be able to continue making and receiving basic phone calls. IMPORTANT: You must restart the following services on all nodes, in the order described, immediately after setting this parameter to True: First, restart the Trust Verification Service (TVS) on all nodes; next, restart the TFTP service on all nodes that have TFTP activated; last, return to the Enterprise Parameters Configuration window and click the Reset button to reset all phones. When those three steps are completed and have been performed in the specified order, the cluster will be ready for rollback. The bit that concerns me the most is Phone services (for example, extension mobility) will NOT work when this parameter is set to True, however, users will be able to continue making and receiving basic phone calls. So does this mean whilst it is set to true you cannot login or logout, we have around a dozen sites and plan to move them over a three week period, so does this mean they cant login or out for that time? Secondly we have left the parameter true on the new cluster so does this mean Extension mobility won’t work on the new cluster until we set it back to false? Any advise would be appreciated thanks Paul ... View more

Hi Guys, I can vaguely remember this but cant find the answer written anywhere. We have reduced the T302 timer down to 8 seconds, thats fine, BUT if the caller has lifted the handset so has a line, dials 91 then pauses if they dont enter another digit within 8 seconds it adds another 1 and starts dialling 911, not going down well as you can imagine. So I am sure i heard somewhere that the system goes off to look for the nearest match which would be the route pattern for 911. Is there are way to stop this or is it a bug (sorry 9.911 not an option) Help as always appreciated thanks Paul ... View more