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Waiting indicator for caller

goranr
Level 1
Level 1

Is it possible for caller (in Cisco IPT - CCM) to hear or see that other side is talking on IP phone and do not answer on the second call? This feature is normal for GSM network and in some PBX systems.

1 Reply 1

paolo bevilacqua
Hall of Fame
Hall of Fame

From what I know, CCM nor CME provide this feature.

So I wrote a TCL/IVR script to provide the functionality. You can configure also for which calling numbers the confirmation is given, eg, internal calls only. On CCM, it requires H.323 and a 2nd DN for each phone that uses the feature.

If interested in acquring the scrpt, you can contact me at the address  given in my profile.