03-01-2017 01:06 PM - edited 03-17-2019 09:41 AM
What wires in an Ethernet Cable are used for what with a CP-8841 phone? I have one phone that will not connect to the Call Manager. I ran a trace on the line and found that wire 6 on the Ethernet cable we're using is broken at some point. I can successfully connect a laptop to the network using this same cable, but not the phone.
Can someone give me this information please?
Thank you in advance.
03-01-2017 01:15 PM
What is the exact model of the switch the phone is connected to?
03-01-2017 06:33 PM
All eight wires are required to function. In 1000Base-T all eight pins support both data transmit/receive as well as power. In 10/100Base-T pins 1,2,3 and 6 carry data while 4,5,7 and 8 carry power (assuming 802.3af Alternative B).
03-01-2017 07:45 PM
What do you mean by the statement which states, phone will not connect to the call manager ?
Are you not able to register the phone or not able to connect the phone to the switch port ?
Is the phone getting an IP address from DHCP if enabled after connecting it to the switch ?
This phone model supports an internal 2-port Cisco Ethernet switch allows for a direct connection to a 10/100/1000BASE-T Ethernet network (IEEE 802.3i/802.3u/802.3ab) through a RJ-45 interface with single LAN connectivity for both the phone and a co-located PC.
Regards
Abhay
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