06-10-2015 03:02 AM - edited 03-17-2019 03:17 AM
Hello All,
I will be grateful if someone can help. I am trying to get X-Lite (version 4.8.4) working with our CME. The phone successfully registers with the CME and I can make the calls out from the phone. But when I try to make a call to the phone I get an engaged tone and on the calling phone I get the message "Unknown Number"
Config:
Mac address is 7C05.0726.204B
Number list 1 : DN 15
Proxy Ip address is 0.0.0.0
Current Phone load version is X-Lite release 4.8.4 stamp 76589
DTMF Relay is enabled, sip-notify
Call Waiting is enabled
DnD is disabled
Video is disabled
Camera is disabled
Busy trigger per button value is 0
keep-conference is enabled
registration expires timer max is 3600 and min is 60
username 270 password 270
Lpcor Type is none
Transport type is udp
service-control mechanism is not supported
registration Call ID is 76589YzQwZjUwNWQ4N2U0YTgzZWU4ZDA2MTdlMjM0ZDNmMDQ
Registration method: per line
Privacy feature is not configured.
Privacy button is disabled
active primary line is: 270
contact IP address: 192.168.1.188 port 5060
Dialpeers created:
Dial-peers for Pool 15:
dial-peer voice 40001 voip
destination-pattern 270
session target ipv4:192.168.1.188:5060
session protocol sipv2
dtmf-relay sip-notify
codec g711ulaw bytes 160
after-hours-exempt FALSE
Statistics:
Active registrations : 3
Total SIP phones registered: 4
Total Registration Statistics
Registration requests : 8
Registration success : 8
Registration failed : 0
unRegister requests : 5
unRegister success : 5
unRegister failed : 0
Attempts to register
after last unregister : 0
Last register request time : 10:30:11.800 BST Wed Jun 10 2015
Last unregister request time : 10:30:11.776 BST Wed Jun 10 2015
Register success time : 10:30:11.800 BST Wed Jun 10 2015
Unregister success time : 10:30:11.778 BST Wed Jun 10 2015
From the above output it seems that phone should be listening at port 5060 (session target ipv4:192.168.1.188:5060) But if I look at the PC where the softphone is running it is no listening at port 5060
C:\windows\system32>netstat -ano | findstr 6924 (process id of X-lite)
TCP 0.0.0.0:51453 0.0.0.0:0 LISTENING 6924
TCP 127.0.0.1:9002 0.0.0.0:0 LISTENING 6924
UDP 0.0.0.0:64923 *:* 6924
UDP 127.0.0.1:57121 *:* 6924
UDP 127.0.0.1:57122 *:* 6924
UDP 127.0.0.1:64921 *:* 6924
UDP 127.0.0.1:64922 *:* 6924
UDP 127.0.0.1:64924 *:* 6924
UDP 127.0.0.1:64925 *:* 6924
I have also looked at the Wireshark traces and it seems when the CME is trying to make a connection it is getting port unreachable. I have diabled Windows Firewall and there is no other firewall running on the machine.
06-10-2015 05:32 AM
Hi Jamal.
You don't need to create a diapeer for sip phones but you should create a voice register DN to associate to a voice register pool.
Please post the output of a show voice register pool all brief
Can you also post your CME config?
Thanks
Regards
Carlo
06-10-2015 08:41 AM
Thanks Carlo,
I didn't create the dial-peer. It was created automatically by the CME. I created the following configuration.
voice register pool 15
id mac 7C05.0726.204B
number 1 dn 15
dtmf-relay sip-notify
username 270 password xxxx
codec g711ulaw
voice register dn 15
number 270
name xxxx
label xxxx
It have looked into it further and it seems to be a issue with X-lite phone as the listening port on the client (softphonw machine) shouldn't be 5060. I tried lot of options within X-lite but wasn't able to change that.
Tried a different phone (Zoiper) and it seemed to have correctly and used the correct port (session target ipv4:192.168.1.188:xxxx).
Seems there is a bug in the latest version of X-Lite.
I cannot paste the complete config can you please let me know which part of config will help
06-10-2015 08:49 AM
Hi Jamal.
Please post the output of following commands
show run | s voice service voip
show run | s voice register
show voice register pool all brie
Thanks
Regards
Carlo
06-10-2015 09:14 AM
OK I have just confirmed that it is certainly the issue with the current version of X-Lite. I installed the version 3 and it worked fine.
Thanks for the help. I will try to get back to the company and see if they know this. I am not expecting any miracles as it is a free software.
Thanks
Jamal
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