IP Telephony and Phones

Hello everybody I like to install a new .xml file in this folder (\CiscoWebs\IPPhoneServices\CCMCIP) but I don't know howto access this folder.I had a look with the Bulk Administration "Upload/Download Files" and with TFTP but it seems not to be the ...

Hi All, i'm wondering what is the meaning of the Mobile Number information that can be populates within the End User web page. The Mobile Number does not appear in the corporate directory from the phone, so is there some purpose for this field? Thank...

Hello,  I need an urgent help, I have a client that wants to renew their UC licenses to the latest version available.I have attached the licenses.Please kindly advice on how to go about the upgrade/renewal.Prompt responses will be highly appreciated....

How can I switch on-off the DND function in my phone? reading user guide, there are just few lines "Turn DND On and OffProcedureStep 1 Press DND to turn on DND.Visual confirmation displays briefly.Step 2 Press DND again to turn off DND.Visual confirm...

I just deployed a bunch of 8851s to a site that does not have presence servers (and will not in the future).  Every speed dial has a label under it stating "Offline".  This is rather confusing to the end users and esthetically looks bad since everyon...

All,Currently when I click the 'Self Care Portal' button in a Jabber 10.6 client, it takes me to a specific URL of:https://publisher/ucmuserI would like to modify this URL to be:https://publisher.domainname.uk/ucmuser...as this URL has the correct ce...

Hello Everyone,I have SIP Trunk to my voice GWs. When I choose TCP for the outbound Transport Type filed, the SIP Trunk status show NO SERVICE but as soon as I use UDP it show FUll SERVICE. The issue with choosing UDP is that all outbound calls get d...

This is an opportunity to learn and ask questions about voice quality issues that you might be facing your environment and troubleshooting with the tools and techniques available within the platform with Cisco expert Malick Irfan Alvi.Ask questions f...

HelloWe have a new Cisco 8851 and we like to test it with our CUCM 10.5.2.Our design is, that we use Cisco 8945 and 8961 IP Phones as standard phones with Extension Mobility.We do not attribute a DN/Line but we use a default "Logout Profile" and this...

Hi,I am deploying TAPS for our CCM cluster.CCM version is 5.1.3I installed and configured TAPS on the IPCC Express server.I used the BAT tool to input user phone configurations with dummy MAC addresses.I Auto-Register a new phone by placing it on t...

All,  Centralized CM and UCCX.  Remote site has SRST.  All DNs work fine in SRST mode except for the UCCX numbers.  Since WAN connectivity is lost these calls are failing.  I am not having any luck with the alias cm-fallback command.  I am pretty sur...

Hi all I have a perculiar error when sending a fax.Then funny thing its from one specific fax to another specific fax. Both of them are Konica Minolta Bizhub (i'm not sure the exact version).I have no other indication that any other faxes are having ...