Manage media files, incoming call configuration using API

[Coty Condry]

I can't find any reference in the MediaSense API documents to the incoming call configuration and media file management. Are these planned in a future release? It would be very useful to have an API to manage these features. I would love to be able to add these features into my web application.

[hemajosh]

I hope the below MS devloper guide will help you get more insight of Media sense API's :

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/mediasense/10/Dev_Guide/CUMS_BK_M01A0434_00_ms-dev-guide.pdf

Hope it helps

Regards
Hemant

[Coty Condry]

No, it doesn't help. I have read the documentation, and the APIs do not include some of the MediaSense admin interface functions, such as Incoming Call Configuration and Media File Management. I want APIs for these so I can make use of them, instead of having to manually edit them in the web interface.