Management

Hi,On CUCM 10.5, we are experiencing extremely slow response times (35-40 seconds) for the first request we send, with improved performance (5-6 seconds) for subsequent requests. It doesn't matter which order we send these requests, the first one is ...

Hi there,On the RTMT there is a pre-configure alert called HardwareFailure. The description of this alert states:"This alert occurs when the HardwareFailure event is generated. This indicates that hardware failure event (disk drive failures, power su...

I have a client that would like to know if the HCS UCM is compatible with a Nortel Opt 61 and Opt 81 via a sip trunk or another solution  where the dial plan is able to communicate to each other.

I am looking for a query that allows mapping user function roles with Application. Essentially a query that allows mapping FunctionRole.pkid with TypeApplication.enum ?

Hi team,After upgrading CUCM from 8.6 to 9.1, we started to receive the following error from PerfMonPort. We cannot get the number of registered hard phones. Do you have any idea why we get this error?AxisFaultfaultCode: {http://schemas.xmlsoap.org/s...

I can't find any reference in the MediaSense API documents to the incoming call configuration and media file management. Are these planned in a future release? It would be very useful to have an API to manage these features. I would love to be able t...

Hello, Using executeSQLQuery AXL API call. Are there any tables that can give the following details for a device or phone in CUCM:- regLimit- callLimit- rich media call now- rich media call limitThanks

When we transfer a call from an external trunk and we get the list of sessions, we noticed that the last part of the transfer, when the external number is connected to the final destination, it is not showing the source xrefCi anymoreWe can see that ...

Hi All,I'm a newbe with programing in c# AXL.I have the following problem.When I try to a AXL command I get a 500 error.I'm running CUCM 8.6This is my code:        private void ADDDeviceProfile()                {            //string version = Propert...

I seem to be having a problem where when I run an update user script it is adding what I am sending as the primary extension as the Self-Service User ID instead of the primary extension and the primary extension is left as none in CUCM. Has anyone el...

Hello,i'm working on a java tool that accomplishes the following:loop through a string array of CUCM end user userIds ---> check if enduser is associated with a device ---> get device name and run following SQL QueryString sqlQuery = "select numplan....

I'm a newbe with axl programming.I have problem to create a addphone I get a error 500.Everthing that I try don't workI have CUCM version 8.6All in in c#Casn any one help me or point me in the write direction.Thanks.My code is:       private void ADD...

Hi,I am trying to setup a client for interfacing with HCMF via ws, by following the directions provided on the linkhttps://developer.cisco.com/site/hcs/learn/fulfillment-ws-sample.gspHowever, when it comes to generate the Java classes, I get the foll...