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Missed Calls vs Abandoned Calls

hgeorge
Beginner
Beginner

Is there any difference between missed calls and abandoned calls? Are all zero duration calls abandoned calls?

1 Reply 1

npetrele
Cisco Employee
Cisco Employee

Since this has been a long time having gone unanswered, I'll assume you have found a solution.  If not, please post and we'll look into it again. 

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