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Walkthrough Wednesdays
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hgeorge
Beginner

Missed Calls vs Abandoned Calls

Is there any difference between missed calls and abandoned calls? Are all zero duration calls abandoned calls?

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npetrele
Cisco Employee

Since this has been a long time having gone unanswered, I'll assume you have found a solution.  If not, please post and we'll look into it again. 

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