cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
2295
Views
0
Helpful
1
Replies

Originating cause code is 17 (user busy)

Murat Demirel
Cisco Employee
Cisco Employee

Hi team,

In one of our customers, we are seeing some CDR records with origCause_Value field is set to 17 (user busy). Before collecting the logs and trying to identify what exactly is going on, can anyone guess what kind of call flow can cause such thing?

Thanks and regards,

Murat

1 Reply 1

npetrele
Cisco Employee
Cisco Employee

Since this has been a long time having gone unanswered, I'll assume you have found a solution.  If not, please post and we'll look into it again. 

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: