Managing Devices

Hello, Not sure if there is an answer for this , but here goes. We have implemented DUO MFA for Windows logon in our environment. This has been working very well. We are starting to roll it out to areas that do not have the best cell reception if at ...

I have several service accounts and need to assign multiple tokens to each one. Is there a bulk update way to do that? Example is 10 helpdesk people have a token need to make it useful for over 65 service accounts. So is there a bulk import?

Hi there, I’ve set up duo on my iPhone and added dozens of websites/banks. I have three phones and an iPad due to my work. I need to log in to this duo account on these other devices too - however, when I open duo on the new devices there is no abili...

I mistakenly deleted my duo app, I forgot my Instagram password, my old phone was stolen, Instagram is asking for the Authentication code I set up manually which is the duo mobile app…please help me recover my account

I have 3rd party 2FA set up for my Cisco.com login via the Duo App on my phone. I’ve also installed the Duo app in my iPad - but can’t find a way to set up this as a 2nd device so that I can still log in if I don’t have my phone. Can this be done? ...

Hey everyone! Device Management via Duo SSO is now available in Public Preview! Give it a try and let us know what you think! https://duo.com/blog/hosted-device-management-via-duo-sso-now-in-public-preview

Is it possible to leverage Yubi key instead of Duo push for admin login?

Is it possible to allow hardware tokens to be an option in the self-service device mgmt portal? We are 75% webauthn, however have some outliers that still require our Yubikeys with OTP. Having to manually upload these from the Admin side becomes ‘hig...

Two part question. Is there a way to control geo-location access? For example all users in the US are authenticated and all attempts outside the US are restricted. When a user travels outside the US create a policy that allows them to authenticate ...

I have a Surface Pro 8 with DUO installed. After installing DUO the facial recognition on the Surface no longer works. I can only log in with the DUO push to my phone. Does DUO not work with the facial recognition on my Surface?

I have an Android device that has been confirmed to have biometrics enabled for login into the device. That device shows up with “Biometric verification disabled” in the admin panel. Am I missing something as to what “Biometric verification” means i...

Does anyone here have success deploying DMP? Could you please share some detailed instructions? Right now I have AD users synced using Duo Proxy to validate their password and to also sync user names and other information. Not sure though how to setu...