Hi, We operate a Windows RDS environment and have protection at the rdweb layer and then protection on published applications using the duo-rdp client. We installed the duo-win-login.exe on a session host to protect the published application and adde...
Forum Posts
Hello, i was unable to login admin panel because of forgotten password. After password reset, i stuck another problem in Push or Sms authentication. Which is “You’ve exceeded the number of allowed authentication attempts. Please contact your owner a...
Resolved! Need to change accounts
We just bought a small company (8 users) using Duo on RDP on Server 2016. We want to continue with Duo, I’ve set up our company and added the users. All users on both previous and new company are set to Bypass. How do I change the account to our comp...
I set up a coinbased account and activated duo, I was having a lot of trouble with it so I disabled the duo for coinbase, now I cant get into one without the other.
I just upgraded my phone to Apple 12 Pro. Did the iPhone back up through iCloud. I am having alot of issues signing into instagram. I am not having issues signing acounts on instagram, it’s the instagram handle that is associated with DUO MOBILE that...
Is there a way to add unique information to the Subject of this email notification? Being able to add the user id to the Subject would be perfect. Thank you.
Resolved! Locked out of Duo admin portal
I tried to move my Duo verification from my iPhone to a new Android phone. I activated the new Android phone via the admin portal, but when I tried it by relogging, the Duo Push went to the old iPhone. I thought (incorrectly I suppose) that the push ...
Hi duo, Until 7, June, duo push worked well. But duo push’s failed with location unknown message today. I recently changed some options from Android cell phone. But I’m not sure what it is cuz I just followed guides from youtube. Are location unknown...
I’ve had some users who will use the Mobile app at one point then some time later (maybe a month or 2) when they try to use it again it seems to not be activated. Does the activation period time out after no use? Or have they possibly deleted/re add...
Resolved! Can't delete 'Directory Sync' users
I get this error when trying to clear out some inactive/unused users. But then the ‘Directory Sync’ page tells me the feature isn’t available. What do?
What permissions are necessary to Send Enrollment Email from the admin panel? Users in the Help Desk role currently don’t see this option.
Trying to MFA local user accounts, works for everything except… how to MFA the local ADMINISTRATOR account? I tried adding in \Administrator but keep getting the “this username you have entered is not enrolled in DUO Security.” I Looked everywhere c...
Resolved! Set Authentication Frequency
Hi there. I’ve got Duo set up on Linux using with the RADIUS application and working well. However, for some users, I would like to allow them to login in for some period of time after authenticating through Duo without having to authenticate on each...
I am trying to add Salesforce to DUO mobile app. Do not have a barcode so adding the Salesforce account. Is asking my salesforce account and key. Where is the key? see attached.
We’re using Duo MFA for protecting our RDS servers. Not deploying it on the gateway, but will have the Windows logon installed on all workstations and servers. My desire is to have users listed in Duo admin, send them the enrollment email, and as the...
