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Bypass Codes is at 9 Digits and Login Request 6

Teno
Level 1
Level 1

Good day!

1.-We create a New Microsoft RDP Application.

And in this New Application we Activate:
-Offline Access
-Limit Access by groups
-Offline authentication methods = Check Duo Mobile Passcode

2.-Then we set a user to this group for test.
3.-In Bypass Codes Section for this user we Add Bypass Code like 123456789 because is requested in 9 digits.

4.-When we Log in activates the Two-Factor Authentication Screen.
But in this place only request codes for 6 digits.

What we need to enable just for this Application where we are doing this test?
Could you recommend me some option?

Thanks for your help!
Teno.

1 Reply 1

DuoKristina
Cisco Employee
Cisco Employee

You can type any of the following into the passcode field shown by Duo Authentication for Windows:

  • a 6 digit passcode from an OTP hardware token or Duo Mobile
  • a 7 digit passcode received via SMS
  • an 8 digit passcode from an OTP hardware token
  • a 9 digit bypass code
  • a 44 character OTP code from a YubiKey
Duo, not DUO.
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