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Phone alias - import users

RJS3
Level 1
Level 1

Does anyone know if it is possible to set the phone alias name when performing a user import via CSV?

I dont see this option in the list of CSV fields.

Thanks,
Rich.

1 Accepted Solution

Accepted Solutions

DuoKristina
Cisco Employee
Cisco Employee

No, there is no way to import the optional free-form text label for a phone via CSV. If you need to assign names to phones in Duo en masse, you can use the Admin API /phones endpoint to programmatically update the name property for each one.

Duo, not DUO.

View solution in original post

2 Replies 2

Amy2
Level 5
Level 5

Hi Rich, can you clarify what you mean by phone alias name? Are you referring to a secondary phone number such as a forwarding number that connects to a single device? There is no phone alias field, as you’ve noted, but you can add multiple phone numbers to a single user by including columns for phone1, phone2, etc. upon CSV import.

DuoKristina
Cisco Employee
Cisco Employee

No, there is no way to import the optional free-form text label for a phone via CSV. If you need to assign names to phones in Duo en masse, you can use the Admin API /phones endpoint to programmatically update the name property for each one.

Duo, not DUO.
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