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3128
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3
Helpful
5
Replies

Request for the ability to adjust the sync time and interval

Jesse4
Level 1
Level 1

Hi,
We would like to be able to adjust the sync time and interval in Duo. Does anyone have an update on this feature?

5 Replies 5

AlexHart
Level 1
Level 1

I would like to request this as well.
Here’s another request: Directory Sync custom schedule

bguyette
Level 1
Level 1

I would like to request this as well.  Coming from OneLogin to Duo the syncing is already biting us.  Once an hour I can explain better than sorry you missed your window until midnight. 

DuoKristina
Cisco Employee
Cisco Employee

Hi there. To submit feature requests for Duo please contact your Duo account exec or customer success manager. If you don't have one of these you can contact Duo Support to submit or upvote feature requests. Community posts don't automatically create feature requests for our product team.

Duo, not DUO.

Thanks for this.  Submitted a feature request via the ticket system just now.  Community post may help to add weight. 

Diego Azevedo
Level 1
Level 1

As per the link below, you can request to be added to an "open" feature request for the ability to adjust the sync time and interval.

https://help.duo.com/s/article/2224?language=en_US

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