ACS 5.5 does not show accounting log messages

[danny4569]

Hi.

I am working with ACS 5.5

For testing I have tried to get accounting messages from a 2960S switch configured with AAA new model for Authentication Authorization and Accounting using TACACS+.

Any idea why  I don't see any reports regarding accounting on the ASC?

On the switch all accounting messages are being showed if "debug aaa acounting" is configured.

Danny.

[Jatin Katyal]

Where are you looking for tacacs accouting logs on ACS 5.5?

Have you look inside the below listed path:

Select Monitoring and Reports, launch Monitoring and Report Viewer, then select Monitoring and Reports > Reports > Catalog.

TACACS Accounting : Provides user or command accounting information for TACACS+ authentications for a selected time period.

~BR
Jatin Katyal

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[Felix Zukerman]

Same here.

Config seems fine but the reports coming out blank.

Are there any configuration that I should look for at the ACS?

Best regards,

Felix

[Jatin Katyal]

Looks like another issue with ACS 5.5.

Are you running Evaluation (60 GB HDD) ACS 5.5. on vmware?

~BR
Jatin Katyal

**Do rate helpful posts**

[Felix Zukerman]

Yes. I'm running ACS 5.5 the 90 day Evaluation on VMware...

Best regards,
Felix

[Scott Fella]

I have the same issue. Tacacs logs was working fine on 5.4 and after upgrading to 5.5, nothing new showed up, but all the past authentication did.

Sent from Cisco Technical Support iPhone App

[adeboye.adeoso]

Hi Danny,

I noticed you did not include a named accounting  list commands in your entire configuration,

Then further include it in the console command.

aaa accounting exec NOTINCLUDED start-stop group Tacacs+

line con 0

accounting exec NOTINCLUDED

accounting commands 0 NOTINCLUDED

exit

Please revert should i be missing something

BR

Adeboye

[danny4569]

Hi Adeboye

I tried using the above commands but still no luck.

The accounting reports in ACS 5.5 are still enpty.

Any other idea?

Best regards,

Danny.

[danny4569]

Hi All.

Downgrading to 5.4 solves the problem.

Best regards,

Danny.

[tneuhuber]

hi, install the latest patch "5-5-0-46-3.tar.gpg".

logging is working fine now.

br,Thomas

[tneuhuber]

Hi, but now i have a display problem with ie10!

with ie9, i am getting an error during update of shell profiles!

with firefox esr 24.5.0 i am not able to display "monitor and reports" page!

i will open a case!

br, thomas

[Allan]

CSCum05372

Help  | Feedback

ACS activity logs show no new content following upgrade to 5.5

Description

Symptom:
ACS activity logs (RADIUS and TACACS+ authentication, accounting, authorization) show no new content.

Conditions:
This is observed after upgrading to ACS 5.5.

Workaround:
Stop and restart the log collector, using the following command:

# acs stop view-collector

Monitor the status of the ACS application and wait until the view process has stopped:

# show app status ACS

ACS role: PRIMARY

Process 'database' running
Process 'management' running
Process 'runtime' running
Process 'adclient' running
Process 'ntpd' running
Process 'view-database' running
Process 'view-jobmanager' running
Process 'view-alertmanager' running
Process 'view-collector' not monitored
Process 'view-logprocessor' not monitored

Then restart the log collector:

# acs start view-collector

Then wait until all of the services are running, and verify that activity is being logged.
 

[Allan]

Also fixed in 5.6:

http://www.cisco.com/c/en/us/td/docs/net_mgmt/cisco_secure_access_control_system/5-6/release/notes/acs_56_rn.html#68604

[dmitry.yakob]

Hey guys!

Did anyone find solution?

Have the same problem.

ACS 5.5.0.46.7

thanx!