Cisco ACS UCP Application not working Help Required

[Almas Saiyed]

Hi,

I have Cisco ACS 4.2 since few days users can not change their password, what could be the issue? Even after resetting the password I got error, Please find the error herewith an attachment.

Thanks,

A S

[Devashree Chakrabarti]

Hello A S

The most probable cause will be :

[1] The version of ACS and UCP is not same.

[2] IIS version is not supported.

What is the version of UCP you are using ?

thanks

Devashree

P.S. - Please do rate the helpful posts.

[Almas Saiyed]

Hi,

I am using UCP server 4.2 and ACS ver 4.2, IIS ver is 6.

Thanks,

A S

[Devashree Chakrabarti]

Hello

Can you check the settings of IIS server and UCP with the url below : http://www.cisco.com/en/US/docs/net_mgmt/cisco_secure_access_control_server_for_windows/4.2/installation/guide/user_passwords/ucp.html

thanks

Devashree