04-20-2011 11:23 PM - edited 03-10-2019 06:00 PM
Hi,
I have Cisco ACS 4.2 since few days users can not change their password, what could be the issue? Even after resetting the password I got error, Please find the error herewith an attachment.
Thanks,
A S
04-22-2011 10:22 PM
Hello A S
The most probable cause will be :
[1] The version of ACS and UCP is not same.
[2] IIS version is not supported.
What is the version of UCP you are using ?
thanks
Devashree
P.S. - Please do rate the helpful posts.
04-24-2011 10:42 PM
Hi,
I am using UCP server 4.2 and ACS ver 4.2, IIS ver is 6.
Thanks,
A S
04-24-2011 10:53 PM
Hello
Can you check the settings of IIS server and UCP with the url below : http://www.cisco.com/en/US/docs/net_mgmt/cisco_secure_access_control_server_for_windows/4.2/installation/guide/user_passwords/ucp.html
thanks
Devashree
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