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Cisco ISE 3.3 failing to connect Intune MDM

dil2
Level 1
Level 1

Hi folks, We are running on ISE 3.3. we are trying to add Intune as an external MDM. Enterprise app was created as per cisco guide https://www.cisco.com/c/en/us/td/docs/security/ise/UEM-MDM-Server-Integration/b_MDM_UEM_Servers_CiscoISE/m_integrate-microsoft-endpoint-manager-intune.html. API permissions are given as mentioned in the guide. When we test the connection it fails saying "Connection to server failed with: Unrecognized failed "error"(Class com.cisco.cpm.mdm.auto.discovery.MdmAzureDirectoryServiceErrorResponse),not marked as ignorable at [Source:java.io.StringReader@3d854dbd; line 1,column:11](though reference chain:com.cisco.cpn.mdm.auto.discovery.MdmAzureDirectoryServiceErrorResponse["error"]). Please try with different settings. 

 

We looked at ise-psc.log for external mdm. Could see API token was aquired from Azure. After that we see the error saying unable to discover MDM server for Intune. 

Is there anyone who can advice me on this please. 

Thanks. 

3 Replies 3

What patch of 3.3?

Hi thanks for responding. it’s on patch 7 

dil2
Level 1
Level 1

Not sure this is related to bug- https://bst.cisco.com/quickview/bug/CSCwb82650

but it’s on 3.0 patch 5. Pretty much same error.