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Cisco Modeling lab personal

tresornzengu1
Level 1
Level 1

Since I bought the cisco modeling labs personal, I could not download cisco ISO and OVA. It requested reseller information, and all information provided on the invoice does not work. Can someone help me to resolve this issue?

2 Replies 2

balaji.bandi
Hall of Fame
Hall of Fame

tresornzengu1
Level 1
Level 1

It is still not working because it requests reseller ID. The problem is that the information on the invoice does not match when I want to associate my service contract to my Cisco.com user ID with Profile Manager.