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Health check Cisco ISE

torstensson
Level 1
Level 1

Hi all!

 

I seem to be missing the option for Health check on my ISE 2.6 server. Usually it's accessible through the GUI, Administration - System - Health check.  But the menu is gone and also the option to do it under the post upgrade review. Any ideas?

 

Br Lars

Lars
1 Accepted Solution

Accepted Solutions

martin.fischer
Level 1
Level 1

Hi @torstensson 

Do you mean gone compared to a previous state of the same ISE or compared to other installations of ISE?

Because the health check feature was introduced with patch 8 on ISE 2.6.

https://www.cisco.com/c/en/us/td/docs/security/ise/2-6/release_notes/b_ise_26_RN.html#topic_hbx_hd5_gnb

You will not have the menu if patch 8 or newer is not installed.

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5 Replies 5

Mike.Cifelli
VIP Alumni
VIP Alumni

Can you share a screenshot of your issue so we have a better understanding?  Any chance you are logged in as a user who does not have access to that menu/option? Any chance you are logged into the secondary PAN?  

 

Usually it's accessible through the GUI, Administration - System - Health check.

-This is the accurate location.  Pending you are super admin/have access & are on the PAN you should see it.

balaji.bandi
Hall of Fame
Hall of Fame

as per ISE should be under : we moved to ISE 3.X (i can not confirm with ISE 2.6 now)

 

In the Cisco ISE GUI, click the Menu icon (=) and choose Administration > System > Health Checks.

BB

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martin.fischer
Level 1
Level 1

Hi @torstensson 

Do you mean gone compared to a previous state of the same ISE or compared to other installations of ISE?

Because the health check feature was introduced with patch 8 on ISE 2.6.

https://www.cisco.com/c/en/us/td/docs/security/ise/2-6/release_notes/b_ise_26_RN.html#topic_hbx_hd5_gnb

You will not have the menu if patch 8 or newer is not installed.

Hi!

 

And there we have it, it was an older version Thanks! 

 

Br

Lars-Ove

Lars

thanks for the confirmation you have older version not have patch, so time for uplift with patch to get health check available for business show what ISE doing.

 

BB

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